Natalie Levy
Lagrange,OH
Overview
13
13
years of professional experience
Work History
Provider Engagement Representative
Optum
03.2022 - Current
- Manages a diverse portfolio of clients, ensuring that each received tailored solutions aligned with their specific requirements.
- Tracks and share results on provider performance
- Collaborates with market leadership to identify and submit supplemental providers to enhance network.
- Coordinate the processing of demographic and provider roster changes submitted by providers.
- Is resourceful and creative in solving problems that don’t have clear solution or outcomes.
- Encourages the use of In Network vs. Out of Network providers with targeted SNF s Communicating with others- Is planful and organized with messaging.
- Schedule and facilitate Provider Engagement Meetings
- Demonstrates energy for what needs to be done and for overcoming challenges
Health Services Coordinator
Optum
09.2021 - 03.2022
- Served as a subject matter expert on HEDIS measures, providing guidance and support to internal and external stakeholders as needed.
- Catalogued patient data in clinical databases and registries according to regulatory practices.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations throughout the review process.
- Ensured timely completion of assigned projects, managing multiple review deadlines simultaneously.
- Participated in team meetings and ongoing training sessions for professional development purposes, staying current with industry best practices regarding HEDIS measurement standards.
- Supported healthcare providers in navigating complex regulatory guidelines related to risk adjustment policies and procedures.
- Contributed to the development and implementation of organizational policies related to risk management, fostering a proactive approach to mitigating potential issues before they arise.
- Played a key role in driving process innovation by researching industry developments, best practices, and emerging trends related to risk adjustment methodologies.
Certified Medical Assistant
Cleveland Clinic
08.2011 - 09.2021
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Supported successful treatment plans by preparing patients for examinations, discussing treatment options, and providing clear instructions on medication usage.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
Education
Bachelor of Science - Public Health
University of Cincinnatti
2024
Skills
- Needs Assessment
- Material Preparation
- Teaching techniques
- Presentation Skills
- Health literacy
- Health Promotion
Timeline
Provider Engagement Representative
Optum
03.2022 - Current
Health Services Coordinator
Optum
09.2021 - 03.2022
Certified Medical Assistant
Cleveland Clinic
08.2011 - 09.2021
Bachelor of Science - Public Health
University of Cincinnatti
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