Natalie Locklear
SHANNON,North Carolina
Summary
I'm a dedicated Lumbee River EMC employee with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Works independently, with minimal supervision and pitch in to complete tasks. I've demonstrated consistently strong work ethic and adherence to company policy and procedures. I'm motivated to learn, grow an excel in the industry.
Overview
11
11
years of professional experience
Work History
Member Services Representative
Lumbee River EMC
Pembroke , NC
01.2012 - Current
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained accurate record-keeping with proactive attention to client information updates.
- Coordinated with operations staff to resolve service problems and boost client satisfaction.
- Cultivated long-lasting client relationships based on trust and solid understanding of business needs.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Office Associate
Hairs Automotive
Red Springs, NC
03.2010 - 08.2010
- Completed clerical tasks such as filing, copying and distributing mail.
- Interacted with customers by phone, email or in-person to provide information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Ordered parts and kept inventory for business.
Education
High School Diploma -
Red Springs High School
Red Springs, NC06.2001
Skills
- Flexible and Adaptable
- Collaboration
- Conflict Resolution
- Self-Motivated
- Microsoft Office
- Good listening skills
- Responsible
- Data Entry
- MS Office
- Organization and Time Management
Timeline
Member Services Representative
Lumbee River EMC
01.2012 - Current
Office Associate
Hairs Automotive
03.2010 - 08.2010
High School Diploma -
Red Springs High School
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