Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Additional Information
Languages
Timeline
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Natalie Lorenzo

Coffeyville,KS

Summary

Dynamic Maintenance Technician with proven expertise at Spears, excelling in mechanical troubleshooting and safety awareness. Recognized for enhancing equipment reliability through proactive maintenance and effective problem-solving. Bilingual communicator adept at fostering teamwork and ensuring a positive work environment, consistently achieving high standards in building maintenance and customer satisfaction.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Maintenance Technician

Spears
04.2024 - 08.2024
  • Operated varied hand and power tools to complete repairs.
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Troubleshot equipment breakdowns and performed preventive maintenance.
  • Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
  • Followed safety protocols to minimize workplace accidents.
  • Inspected and maintained equipment to keep items in top working condition.
  • Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.

Customer Service Cashier

Walmart
09.2021 - 11.2021
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment process.
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
  • Counted money in drawers at beginning and end of each shift.
  • Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
  • Developed and managed relationships with customers to increase customer loyalty.
  • Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
  • Answered product questions using knowledge of sales and store promotions.
  • Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
  • Handled sensitive information securely while processing payments through various methods including cash, credit cards, and gift cards.

Core

Acme Foundry
10.2020 - 09.2021
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Education

Associate Of Science - Nursing

Coffeyville Community College
Coffeyville, KS

Skills

  • Building maintenance
  • Mechanical troubleshooting
  • Troubleshooting skills
  • Safety awareness
  • Hand tools expertise
  • Willing to learn
  • Critical thinking
  • Clear communication
  • Bilingual
  • Problem solving
  • Good communication
  • Teamwork

Accomplishments

Im a CLS (combat lives saver)

Im a CNA

Certification

Cls and CNA

Additional Information

Im in the army National guard

Ive served so far 3 years

I’m a 92 A (automated logistical specialist)

I’m a cls (combat lives saver) for 2 years

Languages

Spanish
Native or Bilingual

Timeline

Maintenance Technician

Spears
04.2024 - 08.2024

Customer Service Cashier

Walmart
09.2021 - 11.2021

Core

Acme Foundry
10.2020 - 09.2021

Associate Of Science - Nursing

Coffeyville Community College

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