Natalie Malone
Mesa,AZ
Summary
Results-oriented regional manager with extensive knowledge of market dynamics and trends. Proven track record of implementing effective business policy changes that enhance operational efficiency. Brings years of leadership experience to drive organizational success.
Overview
8
8
years of professional experience
Work History
Regional Manager
One Stop Nutrition
02.2024 - Current
- Oversaw daily operations of four stores, ensuring efficiency and productivity.
- Hired, trained, and developed employees while onboarding new hires effectively.
- Conducted payroll evaluations and scheduling to minimize operational expenses.
- Generated sales opportunities and enhanced product engagement across multiple locations.
- Managed inventory and provided product training for staff development.
- Attended monthly leadership meetings to analyze KPIs and identify sales opportunities.
- Tracked revenue daily, weekly, and monthly to monitor financial performance.
District Manager
One Stop Nutrition
09.2023 - 02.2024
- Oversaw daily business operations as dual store manager, ensuring efficiency across locations.
- Developed and executed staff training programs to enhance team performance.
- Evaluated production metrics, expenses, revenue, and sales optimization strategies.
- Established and enforced business policies to ensure consistency between stores.
- Managed scheduling, hiring processes, and conducted quarterly staff evaluations.
- Facilitated weekly leadership meetings to assess key performance indicators.
- Prepared bank deposits and managed sales transactions, returns, and reports.
- Implemented marketing strategies that attracted new customers and boosted sales.
Studio Owner and Operator
F45 Training
Tucson
11.2021 - 08.2023
- Negotiated lease terms and tenant improvement allowances for 3 locations.
- Handled construction and build out process for all 3 studios.
- Ran pre-sales for each studio through the duration of their buildout.
- Coordinated vendors, raffles, and giveaways for grand opening celebrations.
- Ran KPI's and profit and loss reports to improve business operations.
- Managed day-to-day business operations.
- Trained and developed all staff and coaches.
- Evaluated suppliers to maintain cost controls and improve operations.
- Established foundational processes for business operations.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Established, optimized, and enforced business.
- Oversaw administration, accounting functions, purchasing, and bi-weekly payroll.
- Developed and implemented marketing strategies to generate new customers and increase sales.
Studio Manager and Fitness Coach
Orangetheory Fitness
Tucson, USA
04.2017 - 04.2019
- Coordinated daily studio operations, managing scheduling, staff oversight, and customer service.
- Supervised studio staff to ensure timely and high-quality task completion.
- Created monthly sales goals and quotas to drive organic lead generation.
- Utilized Mindbody CRM for effective client communication, tracking, and follow-up.
- Recruited and trained a high-performing team focused on customer satisfaction.
- Developed strategies to enhance studio visibility and attract more clients.
- Maintained cleanliness and functionality of studio equipment.
- Established team priorities while monitoring performance and schedules.
Education
Associate of Arts - Business Administration with a minor in Healthcare Administration
American InterContinental University
01.2008
Skills
- Profit and loss analysis
- KPI understanding
- Goal setting
- Sales management
- Recruitment and hiring
- Training and development
- Team oversight
- Microsoft Office proficiency
- Intuit QuickBooks expertise
- ADP Workforce Now knowledge
- Microsoft Outlook skills
- Relationship building
- Team building
- Leadership capabilities
- Needs anticipation
- Attention to detail
- Written and verbal communication
- Compassionate client service
- Empathetic support
- Customer relations management
- Supply ordering strategies
- Sales activities coordination
- Google Docs proficiency
Languages
- English
- Spanish
Timeline
Regional Manager
One Stop Nutrition
02.2024 - Current
District Manager
One Stop Nutrition
09.2023 - 02.2024
Studio Owner and Operator
F45 Training
11.2021 - 08.2023
Studio Manager and Fitness Coach
Orangetheory Fitness
04.2017 - 04.2019
Associate of Arts - Business Administration with a minor in Healthcare Administration
American InterContinental University
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