Natalie Mangual Rivera
Orlando,FL
Summary
Highly motivated and detail-oriented professional with over 10 years of experience in the financial industry, real estate, and customer service. Expertise in internal auditing, financial analysis, accounting, and real estate transactions. Skilled at building strong relationships, improving operational efficiency, and providing actionable insights for decision-making. Bilingual in English and Spanish, with a commitment to excellence and adaptability in fast-paced environments.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Quality Assurance Officer
Holiday Inn Vacation Club
Orlando, FL
07.2024 - 11.2024
- Provided specialized administrative support to the Sales department.
- Assisted in reducing the number of completed sales that result in rescission, or default.
- Undertook a variety of special assignments and tasks and used discretion to resolve purchasers’ issues, concerns, and questions.
Realtor & Transaction Coordinator
Top Listing Group brokered by Exp
Orlando, FL
03.2022 - Current
- Followed up regularly with agents regarding any outstanding items that are needed for closing.
- Manage real estate transactions from contract to close, ensuring all deadlines are met and documentation is accurate.
- Provide updates to buyers, sellers, and stakeholders, facilitating smooth communication and a successful closing process.
- Coordinated with appraisers, title companies, lenders, home inspectors and other third parties to ensure a timely closing process.
- Develop marketing strategies for property listings and conduct property showings and open houses.
Accounting Clerk/Accounts Payable Clerk
Mccoy Federal Credit Union
Orlando, FL
02.2020 - 07.2021
- Process vendor invoices, manage accounts payable, and resolve discrepancies to maintain strong vendor relations.
- Prepare monthly, quarterly, and annual reconciliations of general ledger accounts to ensure accurate financial reporting.
- Support month-end closing processes by posting journal entries and analyzing financial data.
EFT Clerk
Mccoy Federal Credit Union
Orlando, FL
01.2016 - 02.2020
- Coordinated daily ACH and wire transfer processes, ensuring timely and accurate completion.
- Addressed transaction errors and government reclamations, improving efficiency and compliance.
- Prepared payroll and managed outgoing financial transactions, maintaining operational integrity.
Internal Auditor
McCoy Federal Credit Union
Orlando, FL
08.2013 - 01.2016
- Conducted department audits to ensure compliance with internal controls and external regulations.
- Provided management with detailed audit reports, highlighting risks and actionable recommendations.
- Supported external audit evaluations by gathering and analyzing data for supervisory committees.
Education
Bachelor of Science - Sociology
University of Central Florida
Orlando, FL08-2019
Skills
- Financial Data Analysis & Reporting
- Internal Auditing & Compliance
- Real Estate Transactions & Client Relations
- Budgeting & Forecasting
- General Ledger Reconciliation
- Bilingual – English/Spanish
Certification
- Florida Real Estate License
Accomplishments
- Successfully conducted clean audits that improved operational compliance.
- Led multiple financial reconciliations, reducing discrepancies and improving reporting accuracy.
- Recognized as a multi-million dollar producer in real estate sales.
Timeline
Quality Assurance Officer
Holiday Inn Vacation Club
07.2024 - 11.2024
Realtor & Transaction Coordinator
Top Listing Group brokered by Exp
03.2022 - Current
Accounting Clerk/Accounts Payable Clerk
Mccoy Federal Credit Union
02.2020 - 07.2021
EFT Clerk
Mccoy Federal Credit Union
01.2016 - 02.2020
Internal Auditor
McCoy Federal Credit Union
08.2013 - 01.2016
- Florida Real Estate License
Bachelor of Science - Sociology
University of Central Florida
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