Natalie Manzo
Summary
Enthusiastic individual with experience in tutoring and customer service. Recognized for adaptability and problem-solving abilities, contributing to student success and guest satisfaction. Committed to supporting learning and delivering exceptional service.
Overview
3
3
years of professional experience
Work History
Chemistry Tutor
Grand Valley State University
Allendale
08.2025 - Current
- Facilitated engaging discussions on chemistry concepts and applications.
- Provided one-on-one tutoring to improve student comprehension and performance.
- Helped students prepare for upcoming exams by providing practice tests and quizzes.
- Explained complex scientific theories in terms that were easily understandable.
Server/Bartender
Pub 111
Whitehall
04.2025 - Current
- Provided attentive service in a fast-paced bar and restaurant environment.
- Processed customer payments accurately using point-of-sale systems.
- Monitored guest needs and promptly addressed any concerns or requests.
- Trained new servers on service protocols and menu knowledge.
VAC Student Worker
Whitehall District Schools
Whitehall
08.2023 - 08.2024
- Provided customer service support at athletic events and facilities.
- Maintained cleanliness and organization of sports facilities and equipment rooms.
Education
Some College (No Degree) - Biochemistry
Grand Valley State University
Allendale, MI06-2026
Skills
- Customer service and support
- Problem solving
- Time management
- Cash handling
- Transaction processing
Timeline
Chemistry Tutor
Grand Valley State University
08.2025 - Current
Server/Bartender
Pub 111
04.2025 - Current
VAC Student Worker
Whitehall District Schools
08.2023 - 08.2024
Some College (No Degree) - Biochemistry
Grand Valley State University