Summary
Overview
Work History
Education
Skills
Timeline
Generic

Natalie Marchello

Provo

Summary

Dynamic leader and strategic thinker with a proven track record at Costco, enhancing operational efficiency and team performance. Excelled in leadership, driving a bakery department to consistent profit growth, and mastered Level 2 Food Safety certification. Skilled in fostering teamwork and communication, significantly improving productivity and service quality.

Overview

26
26
years of professional experience

Work History

Bakery Department Manager

Costco
08.2020 - Current
  • Managing a team of senior Costco employees, by holding them to Costco standards.
  • Maintaining a clean and safe work environment by enforcing strict adherence to food safety guidelines and regulations. Following the SSOP's for cleaning and food safety.
  • Merchandise bakery displays to showcase focus items week to week. supporting Costco's programs to drive sale on specified items.
  • Practicing the 6 rights of merchandising.
  • Managed inventory, Salvage, productivity, and payroll. To make my bakery profitable. Our profit increased almost every year.
  • Handled staff scheduling, training, Production, holiday planning
  • Maintained SSOP's in the bakery also a deep clean each month.
  • Baked consistent quality items by accurately mixing, dividing, shaping, proofing and baking.
  • Meeting with regnal managers to make sure our bakery is up to Costco standards. Listening and being teachable making changes where needed.
  • Conducted employee training sessions on proper baking techniques, equipment usage, sanitation practices, and safety protocols.
  • Closing the building once a week. Helping to pass off SSOP's and work with other managers to close the building.
  • understanding profit and loss each quarter, being flexible and teachable on ways to improve the business.


Bakery Supervisor

Costco
08.2018 - 08.2020
  • assisted running shifts, Paid for purchases to make sure that our inventory was in order. Coached taught and developed employees to learn the costco standards.
  • Followed the food safety standards and help employees accountable.
  • Added and cut hours according to sales to meet productivity standards.
  • assisted with monthly inventories and deep cleans
  • made sure our sales floor was clean, neat, straight

Front End Supervisor

Costco
08.2018 - 11.2018
  • Maintained a clean and organized front-end area to ensure a pleasant shopping experience for members.
  • Managed go-backs and carts so that the store was clean and orderly
  • Monitored cashier and cashier assistance performance, coaching where needed.
  • Monitored door audits
  • supported all front end programs and promotions.

Food Court Employee

Costco
11.2015 - 07.2018
  • Produced and Expedited orders for members.
  • Cleaned and organized the food court each evening getting everything ready for the following day.
  • Signing off SSOP's, Safety training, and paying for the inventory purchase.
  • Started the pallet program, organizing inventory for the entire week, making it time effective for forklift drivers and food court employees. Making sure our inventory was in check each week.
  • Opening the food court each morning making sure we had our production ready each day.
  • Coached new employees each day, training them with Costco culture.



Small Business Owner

Self Employed
05.2007 - 11.2015
  • Managed daily operations for a successful small business, ensuring efficient processes and quality services.
  • Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
  • Enhanced company reputation by consistently delivering exceptional service quality to customers.
  • Fulfilled customer shipping needs by completing all purchase orders and customer invoices.
  • Developed strategic partnerships with suppliers, negotiating favorable terms to control costs and improve product offerings.

Administrative Executive Assistant

Bonneville Bank
02.1999 - 05.2007
  • Typed up loans and documents for customers
  • Sold the insurance covering loan balances.
  • Supported executive decision-making by conducting thorough research and compiling comprehensive reports.
  • Contributed to process improvement initiatives within the organization by identifying areas of inefficiency or redundancy.
  • Managed the Teller staff, making sure that tills balanced, customers were taken care of.
  • Underwriting of loans, bonds, and business accounts.
  • opening and closing the bank, setting and disarming alarms.
  • building relationships with customers by taking them to lunch and other activities.
  • Represented the bank by being a member of the Kiwanis club.

Education

High School Diploma -

Provo High School
Provo, UT
05-1996

Skills

  • Leadership - I am excellent at leading a team Learning how to adapt to each individual to reach our goals
  • Level 2 Food Safety certification, I am well versed in the requirements of Costco and the local health department requirements
  • Production schedule and employee schedule - I am great at writing a schedule and knowing what is needed to run a department I also am fast at making changes on short notice for the needs of the business
  • Merchandising - Knowing the 6 rights of merchandising
  • Communication - knowing the importance of communication throughout the building Remembering that we are all a team and the more we know what is going on the more we can work as a team
  • Team work- I am a team player, always willing to help where ever needed

Timeline

Bakery Department Manager

Costco
08.2020 - Current

Bakery Supervisor

Costco
08.2018 - 08.2020

Front End Supervisor

Costco
08.2018 - 11.2018

Food Court Employee

Costco
11.2015 - 07.2018

Small Business Owner

Self Employed
05.2007 - 11.2015

Administrative Executive Assistant

Bonneville Bank
02.1999 - 05.2007

High School Diploma -

Provo High School

Similar Profiles

CREATE PROFILE
Natalie Marchello