Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Natalie Marquez

Natalie Marquez

North Las Vegas

Summary

Customer-oriented, offering several years of experience in retail operations, sales, cash handling, service team leadership, and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.

Overview

4
4
years of professional experience

Work History

Store Manager

Super Pawn
Las Vegas
06.2021 - Current
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
  • Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
  • Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
  • Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Greeted customers and provided exceptional customer service.
  • Answered store and merchandise questions and led customers to wanted items.
  • Trained new employees on store policies, procedures and customer service standards.

Education

High School Diploma -

Cecyte Villa Del Sol
Tijuana, MX
08-2017

Skills

  • Cash handling
  • Sales analysis
  • Inventory management
  • Customer service
  • Employee training
  • Visual merchandising
  • Team leadership
  • Time management
  • Organizational skills
  • Recruitment and hiring
  • Teamwork

Languages

English
Professional
Spanish
Professional

Timeline

Store Manager

Super Pawn
06.2021 - Current

High School Diploma -

Cecyte Villa Del Sol

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Natalie Marquez