Natalie Martinez
Fontana,CA
Summary
At Nubella Med Spa, I enhanced patient experience and streamlined operations, exemplifying initiative-taking and mastery in HIPAA compliance. My efforts in medical office administration and patient reception management significantly improved organizational efficiency, ensuring swift access to patient data and fostering a welcoming environment.
Offering strong organizational skills and keen eye for detail, always ready to learn and grow in medical office setting. Brings solid understanding of administrative duties and ability to quickly adapt to new procedures and technologies. Ready to use and develop communication and administrative skills in a hospital role.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Medical Assistant/Receptionist
Nubella Med Spa
10.2022 - Current
- Maintained current and accurate medical records for patients.
- Helped patients complete necessary medical forms and documentation.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Improved office organization by maintaining accurate patient records and filing systems.
- Contributed to a welcoming atmosphere, greeting patients upon arrival and addressing their needs promptly.
- Assisted with medical procedures as needed, ensuring a smooth flow of daily operations in the clinic.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Placed new supply orders, managed inventory and restocked clerical spaces.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
Education
Bachelor of Science - Nursing
West Coast University
Ontario10-2026
High School Diploma -
Summit High School
Fontana, CA05-2019
Skills
- Medical office procedures
- Initiative-taking
- Patient check-in and check-out
- HIPAA compliance
- Patient scheduling
- Electronic medical records
- Medical terminology
- Documentation
- Paperwork coordination
- Medical charting
- Medical office administration
- Patient reception management
Certification
- Basic Life Support (BLS) Certification - American Heart Association.
- CPR/AED Certification
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Medical Assistant/Receptionist
Nubella Med Spa
10.2022 - Current
Bachelor of Science - Nursing
West Coast University
High School Diploma -
Summit High School
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