Natalie Martinson
San Diego,CA
Summary
Results-driven professional with a proven track record in leadership and problem-solving. Committed to optimizing operations and driving cost reduction for enhanced organizational efficiency. Demonstrates exceptional decision-making abilities and sound judgment to consistently contribute to the success of the company.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Area General Manager/Alliance Director
CBRE GWS
02.2022 - Current
- Responsible for overseeing the strategic management and growth of IFM contracts within the Southwest Business Unit. Portfolio size: $20M.
- Role involved understanding the client's needs and providing operational efficiency, cost savings, and delivering world class workplace experience for multiple client accounts
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Trained and guided team members to maintain high productivity and performance metrics.
- Reduced operational risks while organizing data to forecast performance trends.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
Senior Facilities Manager
CBRE GWS
01.2020 - 02.2022
- Client Supported: Booz Allen Hamilton
- Management of the client account’s West coast portfolio, including 13 offices of approximately 1M square feet, 6 direct reports and 14 indirect reports
- Develop, support and coach the facilities team to deliver excellent service levels for the client within budget
- Communication of information to the client leadership team regarding property profiles, emergency preparedness plans, site inspections, facility audits, work order progress reports, and other related reports
- Performance Management lead for the account and responsible for delivering all training and deadlines related to individual and account performance (KPI updates, annual reviews, individual development plans)
- Co-Lead for the COVID-19 Supply team responsible for approval and delivery of COVID-19 supplies to both client office space and offsite client support space
- Coordinated employee onboarding for operational and support staff.
Facilities Manager
Hines
08.2017 - 01.2020
- Client Supported: Amazon Corporate (GREF)
- Oversaw the day-to-day operations of two corporate sites, totaling 95,000 square feet
- Oversaw finances and made recommendations to reach or exceed budget in unforeseen circumstances.
- Provided leadership to the support team, offering guidance on budget preparation and financial planning to ensure optimal facility management
- Oversaw all aspects of equipment installation, maintenance, and repair for both internal and external services.
- Led a team of 1 and provided guidance on facilities-related tasks and project execution
Assistant Facilities Manager
CBRE GWS
03.2016 - 08.2017
- Client Supported: Janssen R&D
- Managed the procure-to-pay process for facilities maintenance, including accruals, budgeting, and GL management
- Ownership of the Move, Add, Change process.
- Provided general administrative support to the Operations management team
- Evaluated facility operations and personnel for safety and health regulations compliance. Liaison for the permit to work process between vendor and client.
- Maintained inventory and ordered supplies to keep facility resources readily available.
Facilities Consultant
Dynamic Space Solutions
10.2014 - 06.2016
- Clients Supported: Genentech, Illumina, Petco, SDG&E, and Sempra
- Facilities Consultant at Dynamic Space Solutions, Inc., I worked on a variety of projects including space planning, relocations, and data collection for facility management
- I collaborated with clients to ensure smooth transitions and efficient facility operations
- Conducted regular reviews of operations and identified areas for improvement.
Operations Specialist/Indirect Sourcing
HD Supply Facilities Maintenance
07.2004 - 12.2011
- Collected, arranged, and input information into database system.
- Devised and implemented processes and procedures to streamline operations.
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
- Provided professional services and support in a dynamic work environment.
Education
Associate of Arts - Business
University of Phoenix
San Diego06-2009
Skills
- Multimillion-dollar P&L management
- Pricing strategy
- Operations management
- Business development
- Continuous process improvement
- Strategic planning
- Team collaboration
- Supply chain management
- Talent Acquisition
Certification
- Licensed REALTOR - April 2011 - Present
- Certified Facilities Management Professional 2011 - Present
Timeline
Area General Manager/Alliance Director
CBRE GWS
02.2022 - Current
Senior Facilities Manager
CBRE GWS
01.2020 - 02.2022
Facilities Manager
Hines
08.2017 - 01.2020
Assistant Facilities Manager
CBRE GWS
03.2016 - 08.2017
Facilities Consultant
Dynamic Space Solutions
10.2014 - 06.2016
Operations Specialist/Indirect Sourcing
HD Supply Facilities Maintenance
07.2004 - 12.2011
Associate of Arts - Business
University of Phoenix
Similar Profiles
Samuel YiSamuel Yi
Critical Facility Technician at Meta at CBRE GWSCritical Facility Technician at Meta at CBRE GWS
Ibrahima SARRIbrahima SARR
Area Maintenance Manager at CBRE GWS Amazon Account YUL2Area Maintenance Manager at CBRE GWS Amazon Account YUL2
Mélissa MARESCA MULOWAYMélissa MARESCA MULOWAY
Facility Manager/Responsable Prestation de Services at CBRE GWS FranceFacility Manager/Responsable Prestation de Services at CBRE GWS France