Natalie Massing
Swedesboro,NJ
Summary
Dedicated professional with a strong background in customer service and team collaboration. Experienced in fostering positive environments and mentoring others, ensuring operational efficiency and satisfaction.
Overview
4
4
years of professional experience
Work History
Dance Teacher
Dance Artistry Center
Swedesboro, New Jersey
09.2021 - Current
- Instructed students in technique, choreography, and performance skills.
- Managed classroom dynamics to foster a positive learning environment.
- Maintained effective working relationships with staff members, students and parents.
- Developed and implemented age-appropriate lesson plans for dance classes.
Merchandise Cast Member, Disney College Program
Walt Disney World Resort
Orlando, Florida
01.2025 - 01.2026
- Operated point-of-sale system for accurate transactions and guest service.
- Maintained cleanliness and organization of the merchandise area consistently.
- Delivered exceptional guest service in fast-paced environment.
- Became a Disney Trainer in assigned area and trained new cast members on operational tasks and standards.
Sales Associate
CVS Pharmacy
Swedesboro, New Jersey
10.2022 - 07.2024
- Operated a point-of-sale system to meet customer needs.
- Maintained cleanliness of store environment.
- Collaborated with team members to meet store goals.
- Resolved customer complaints and ensured satisfaction.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts, and counting money back for change.
Education
Some College (No Degree) - Elementary Education
Rowan College At Gloucester County
Sewell, NJSkills
- Customer service
- Team collaboration
- Empathy and patience
- Positive role model and mentor
- POS system operation
Timeline
Merchandise Cast Member, Disney College Program
Walt Disney World Resort
01.2025 - 01.2026
Sales Associate
CVS Pharmacy
10.2022 - 07.2024
Dance Teacher
Dance Artistry Center
09.2021 - Current
Some College (No Degree) - Elementary Education
Rowan College At Gloucester County