Natalie Mast
Salt Lake City,UT
Summary
Professional with 15+ years experience in customer service and safety protocols, prepared for this role. Strong focus on teamwork and adaptability, ensuring smooth operations and exceptional passenger experiences. Skilled in conflict resolution, emergency response, and communication, with calm and approachable demeanor that fosters trust and cooperation among colleagues and passengers.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Retail Assistant Manager
Backcountry.com
09.2021 - Current
Flight Coordinator, Receptionist
Skydive Utah
04.2021 - Current
Retail and Rental
Gold State Gear
02.2020 - 04.2021
Barista/ Kitchen Hand
The Old Mountaineers Cafe
03.2019 - 12.2019
Hairstylist
Sea Chefs, Luxury Cruise ship
11.2014 - 02.2019
Apprentice as a Hairstylist EFZ
Coiffure Exclusive
08.2011 - 10.2014
Education
Hairstylist EFZ -
Berufs- Und Weiterbildungszentrum Buchs
Buchs SG Switzerland07.2014
Skills
- Customer service
- Calm under pressure
- Customer engagement
- Time management
- Team leadership
- Training and coaching
- Teamwork and cooperation
- Problem-solving
- Stress management
- Strong work ethic
- Reliability and punctuality
- Passenger assistance
- Emergency situations management
- Evacuation procedures
- Emergency evacuation
Certification
CPR/AED: Adult, Child, Infant + Standard First Aid (BLS)
Languages
English
Native or Bilingual
German
Native or Bilingual
Swiss German
Native or Bilingual
Timeline
Retail Assistant Manager
Backcountry.com
09.2021 - Current
Flight Coordinator, Receptionist
Skydive Utah
04.2021 - Current
Retail and Rental
Gold State Gear
02.2020 - 04.2021
Barista/ Kitchen Hand
The Old Mountaineers Cafe
03.2019 - 12.2019
Hairstylist
Sea Chefs, Luxury Cruise ship
11.2014 - 02.2019
Apprentice as a Hairstylist EFZ
Coiffure Exclusive
08.2011 - 10.2014
Hairstylist EFZ -
Berufs- Und Weiterbildungszentrum Buchs
Similar Profiles
Luis Diego SolisLuis Diego Solis
Security Compliance Engineer at Backcountry.comSecurity Compliance Engineer at Backcountry.com
Chelsea McGowanChelsea McGowan
Buyer at Backcountry.comBuyer at Backcountry.com
Amy LymAmy Lym
Fork Lift Operator at Backcountry.comFork Lift Operator at Backcountry.com