Summary
Overview
Work History
Education
Skills
I love the water and water sports, love archery, outdoors, being with family and friends, traveling.
Timeline
Generic

Tracy Maxwell

Crittenden,KY

Summary

Talented business and customer relations professional with self-directed nature and analytical problem-solving abilities. Excellent project management, communication and planning abilities. Team Leader experienced in directing activities in a large group setting. Talented at developing strategies, setting goals and training employees. Confident and decisive when communicating goals and vision to succeed. First-class problem solver with excellent interpersonal skills. Creative Operations Specialist skillful in executing effective operating rhythms and management systems structures. Expertise in analyzing, articulating and solving various problems. Analytical and organized professional comfortable working independently or as part of team.

Overview

25
25
years of professional experience

Work History

Shop Specialist

SIRIUS ARCHERY SUPPLIES
Burlington, KY
10.2021 - 11.2022
  • Followed all company policies and procedures to deliver quality work.
  • Listened and responded to customer requests and forwarded necessary information to superiors.
  • Interpreted clients' needs and introduced services to fit specific requirements.
  • Attended training programs to deepen professional skillset and assisted in training fellow store associates on existing and new training programs.
  • Provided suggestions for and actively participated in improving sales, margins and execution of all programs.
  • Drove sales through sampling initiatives, suggestive selling and communication of promotional items and specials.
  • Communicated with management to request maintenance assistance for computer and software equipment.

Director of Activities

Potters Ranch Youth And Family Ministry
Union, KY
05.2015 - 10.2020
  • Assigned work to staff, set schedules and motivated strong performance in key areas.
  • Restored customer loyalty by resolving complaints with workers, activities or services rendered.
  • Inspected equipment and facilities for signs of wear or damage impacting safety.
  • Established vendor relationships to access timely services in support of events.
  • Improved recreational programming based on feedback from customers and employees.
  • Led efforts to conceive, develop and execute thematically aligned entertainment programming.
  • Carried out day-day-day duties accurately and efficiently.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

VP of Operations

Maxwell Rentals
Dry Ridge, KY
10.1997 - 09.2014
  • Hired and managed employees to maximize productivity while training staff on best practices and protocols.
  • Identified opportunities to improve business process flows and overall departmental productivity.
  • Established performance goals for department and provided methods for reaching milestones.
  • Attended trade shows and client meetings, promoting company brand and building rapport with prospects and partners.
  • Increased workflow by analyzing data and maximizing opportunities for improved productivity across several areas.
  • Created and made appropriate documentation for annual budgets and senior leadership goals.
  • Identified and solved issues with production, workforce and material sourcing to drive business objectives.
  • Trained new employees on proper protocols and customer service standards.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.

Dental Laboratory Technician

Dental Arts Laboratories
Edgewood, KY
02.2007 - 01.2012
  • Completed detailed models of patients' mouths to create accurate devices.
  • Constructed artificial metal and porcelain teeth with attractive finishes and durable frameworks.
  • Assisted functionality of completed models with help of apparatus mimicking human bite and adjusted devices to enhance performance.
  • Verified appliance conformance with specifications and accuracy of occlusion using micrometers, articulators and other tools.
  • Polished completed molds and prosthesis using high speed equipment and polishing wheels., maintaining high standards of final products for best-in-class care.
  • Mixed porcelain and other materials for tooth molds used in offices and laboratories with high-quality and accurate results.
  • Built and shaped wax teeth for patient replacements after reading and double-checking prescriptions and patient needs.
  • Removed excess metal or porcelain and polished surfaces of prostheses or frameworks using polishing machines.

Education

High School Diploma -

Boone County High School
Florence, KY
05.1984

Skills

  • Video Conferencing
  • Accounts Payable and Accounts Receivable
  • Project Records
  • Special Assignments
  • Providing Feedback
  • Job Assignments
  • Interactive Activities
  • Selling Skills
  • Clerical Support
  • Team Goals
  • Personalized Customer Service

I love the water and water sports, love archery, outdoors, being with family and friends, traveling.

I really enjoy being on the lake with my daughter and family, boating is always a fun activity, I am an avid Archer, with 51 years of archery experience, love to shoot competitively, I am a NASP Certified teacher, and can teach in the school systems. I love to travel, see new cultures and visit the beach when I can. I love Tennessee and going through the mountains at Christmas time, and the Fall. The outdoors has always been a huge part of my life, with camping, hiking in the woods, horseback riding in the past, and just being with family and friends.

Timeline

Shop Specialist

SIRIUS ARCHERY SUPPLIES
10.2021 - 11.2022

Director of Activities

Potters Ranch Youth And Family Ministry
05.2015 - 10.2020

Dental Laboratory Technician

Dental Arts Laboratories
02.2007 - 01.2012

VP of Operations

Maxwell Rentals
10.1997 - 09.2014

High School Diploma -

Boone County High School

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