Natalie McCall
Bloomingdale,IN
Summary
Resourceful and dedicated Jail Sergeant with motivational leadership, training and employee supervision experience. With 10 years in corrections and law enforcement. Focused on monitoring correctional facilities to maintain safety and order. Extensive experience in inmate restraints and searches. Proven success enforcing facility policies and reducing inmate altercations. Organized and a dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills with the ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Finally, hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Correctional Officer position. Ready to help team achieve company goals.
Overview
14
14
years of professional experience
Work History
Pharmacy Technician Trainee
Walmart
12.2022 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Reviewed and verified customer information and insurance provider information.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Collected co-payments or full payments from customers.
- Assisted with filling of over 100 prescriptions daily.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
- Work approximately 20 hours a week.
Jail Sergeant
Parke County Sheriff Deptartment
12.2014 - Current
- Enforced rules and regulations to maintain order among inmates.
- Responded to emergency situations and de-escalated hostile confrontations.
- Supervised inmates during meals, recreation and other activities.
- Conducted security checks of inmates and living areas.
- Prepared reports to document incidents and violations.
- Made rounds at specified intervals and conducted head counts and roll calls.
- Searched building and grounds, living quarters, and work areas for contraband.
- Documented inmate behavior and activities in logbooks.
- Investigated and responded to incidents of inmate misconduct.
- Transported inmates to and from court hearings, medical appointments and other locations.
- Assisted in intake and release of inmates.
- Received and inspected mail, property and funds from visitors on behalf of designated inmates.
- Interviewed inmates to obtain information and evidence.
- Coordinated with other law enforcement personnel to exchange information.
- Administered drug tests to inmates.
- Responded to inquiries from inmates and other members of public.
- Established positive working relationships and maintained boundaries with resident offenders.
- Work approximately 42 hours a week.
Reserve Police Officer
Montezuma Police Department
07.2013 - 05.2016
- Responded to emergency calls to provide assistance to citizens in need.
- Monitored traffic violations, issuing citations as necessary.
- Monitored criminal activity in community to identify suspicious activity.
- Checked vehicle equipment for proper functioning prior to use.
- Conducted searches of individuals, vehicles and premises.
- Recorded facts to prepare reports documenting incidents and activities.
- Identified, pursued and arrested suspects and perpetrators of criminal acts.
- Provided testimony in court proceedings.
- Handled citation and traffic violation paperwork.
- Monitored crowded public areas and events to mitigate risk and promote safety.
- I was required to work 16 hours a month; I completed approximately 30 hours a month.
Production Floor Lead
Sony DADC
08.2011 - 12.2014
- Maintained organized work area by cleaning and removing hazards.
- Made sure that products were produced on time and are of good quality.
- Met production targets and tight deadlines by collaborating closely with team members.
- Organized and prepared workstations and materials needed for operations to maximize productivity.
- Inspected finished products for quality and adherence to customer specifications.
- Trained new production staff members on safe and efficient production procedures and proper machine operations.
- Assembled products according to changing daily work orders and specific customer needs.
- Tested products or subassemblies for functionality or quality and troubleshot problems with equipment, devices, or products.
- Worked approximately 40 hours a week. There was mandatory overtime during busy production seasons.
Sandwich Artist
Subway Restaurants
06.2011 - 08.2011
- Kept workplace clean and organized in line with restaurant policies.
- Greeted guests, promoted specials, and took orders.
- Prepared and presented food in compliance with health and safety guidelines.
- Trained team members to prepare sandwiches and other items according to instructions.
- Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
- Worked approximately 20 hours a week.
Home Health Care Provider
Private Individual
02.2011 - 05.2011
- Assisted the patient with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Completed household management tasks for the client within private home settings.
- Assisted the patient with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
- Helped the patient safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
- Cooked tasty, nourishing meals for patients to promote better nutrition.
- Worked approximately 30 hours a week.
Residential Care Aide
The Madison Senior Living Community
03.2010 - 01.2011
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Planned, prepared, and served meals and snacks according to prescribed diets.
- Remained alert to problems or health issues of clients and competently responded.
- Documented residents' mental status, sleep, and eating patterns in medical record books.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Determined specific needs and provided most appropriate level of services for patient well-being.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Worked approximately 35 hours a week.
Home Health Aide for Devoplemently Disabled
Self- Reliance Inc.
10.2009 - 02.2010
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Provided mobility assistance such as walking and regular exercising.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Assisted disabled clients to support independence and well-being.
- Administered medication as directed by physician.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Followed nutritional plans to prepare optimal meals.
- Provided transportation and appointments management.
- Monitored client health by performing routine pulse, temperature and blood pressure checks.
- Transported clients for medical and personal outings.
- Monitored changes in clients' conditions to report concerns to supervisor.
- Worked approximately 35 hours a week.
Education
No Degree - Criminal Justice
Ivy Tech Community College
Terre Haute, IN01.2014
High School Diploma -
Riverton Parke Jr-Sr High School
Montezuma, IN05.2002
Skills
- Commander Assistance
- Jail Inspections
- Inmate Supervision
- Incident Reports
- Emergency Protocol
- Court Appearances
- Physical Restraint
- Security Controls
- Disciplinary Action
- Booking Procedures
- Coordinate Transfers
- Firearms Training
- Escort Prisoners
- Search Cells
Timeline
Pharmacy Technician Trainee
Walmart
12.2022 - Current
Jail Sergeant
Parke County Sheriff Deptartment
12.2014 - Current
Reserve Police Officer
Montezuma Police Department
07.2013 - 05.2016
Production Floor Lead
Sony DADC
08.2011 - 12.2014
Sandwich Artist
Subway Restaurants
06.2011 - 08.2011
Home Health Care Provider
Private Individual
02.2011 - 05.2011
Residential Care Aide
The Madison Senior Living Community
03.2010 - 01.2011
Home Health Aide for Devoplemently Disabled
Self- Reliance Inc.
10.2009 - 02.2010
No Degree - Criminal Justice
Ivy Tech Community College
High School Diploma -
Riverton Parke Jr-Sr High School
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