Summary
Overview
Work History
Education
Skills
Timeline
Generic

Natalie McCort

Lancaster

Summary

Dependable server successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.

Overview

1
1
year of professional experience

Work History

Server

Drakes
04.2025 - Current
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.

Server

Piggin out
11.2024 - 01.2025
  • Worked with management on seasonal décor changes.
  • Ensured a smooth service experience for attendees.
  • Reorganized supply and service stations.
  • Managed opening and closing duties.
  • Ensured service quality.

Cashier

Good Neighbor Pharmacy, Danville
11.2024 - 01.2025
  • Handled cash, credit, debit, and gift card payments.
  • Organized the front-end display.

Education

High School -

Garrard County High School
Lancaster, KY
01.2023

Skills

  • Collaboration with kitchen staff
  • Time management in high-volume settings
  • Team Collaboration and Communication
  • Visual presentation of food and drinks
  • Order delivery practices
  • Food inspection
  • Team member support
  • Guest engagement
  • Hospitality service expertise
  • Order accuracy
  • Server training

Timeline

Server

Drakes
04.2025 - Current

Server

Piggin out
11.2024 - 01.2025

Cashier

Good Neighbor Pharmacy, Danville
11.2024 - 01.2025

High School -

Garrard County High School

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