NATALIE MCKENZIE
Houston,Texas
Summary
Accomplished registered nurse with proven expertise in clinical education, quality improvement, and regulatory compliance. Adept at leading training initiatives, mentoring clinical teams, and driving measurable improvements in patient outcomes. Skilled in data analysis, crisis management, and fostering a culture of excellence in care delivery.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Home Therapies Float Pool
Fresenius Medical Care
09.2024 - Current
- Provided staffing coverage across four dialysis clinics, ensuring continuity of care and operational support during periods of high demand and staffing shortages.
- Educated and trained patients on prescribed home modalities, enhancing patient self-management and adherence to treatment regimens
- Conducted comprehensive monthly assessments and reinforced education to ensure optimal patient outcomes
- Managed case coordination, performing home visits and utilizing clinical algorithms to tailor patient prescriptions based on assessment results
- Analyzed lab values and promptly reported abnormalities to physicians, facilitating timely interventions
- Supervised and mentored technicians, enforcing compliance with company policies and best practices
- Monitored vital signs and maintained up-to-date patient assessments, adapting care plans as necessary to support patients' health status
- Played a key role in interdisciplinary meetings, focusing on effective transitions of care post-hospitalization.
Clinical Coordinator: Moody Park
Fresenius Medical Care
03.2024 - 08.2024
- Provided strategic leadership and support to direct care staff in a high-volume 91-patient unit, fostering a collaborative environment that enhanced team performance and improved patient outcomes.
- Delivered ongoing informal feedback and contributed to formal annual performance evaluations, enhancing staff development
- Assisted in staffing processes, including hiring and disciplinary actions, ensuring a skilled and compliant workforce
- Ensured adherence to regulatory standards and facility policies, enhancing overall quality of care.
- Resolved conflicts among members of the healthcare team in a timely manner.
- Oversaw daily activities within the clinic including scheduling appointments, managing workflow, and supervising staff.
Home Therapies RN
Fresenius Medical Care
06.2021 - 03.2024
- Successfully trained patients in home hemodialysis (HHD) treatment, focusing on equipment operation and effective management of their care
- Conducted thorough assessments and case management for 20 patients to ensure continuity of care and effective health interventions
- Utilized clinical algorithms to adjust treatment plans based on comprehensive evaluations of lab values and patient status, including prescription adjustments.
- Coordinated with healthcare teams to manage patient transitions of care, particularly following hospitalizations.
- Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
- Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
Charge Nurse
DaVita
08.2018 - 06.2021
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Coordinated nursing care on a 48-patient unit through staff assignments, assisting and rounding with physicians, monitoring patient orders, and communicating with ancillary departments.
- Conducted daily shift briefs to inform staff of changes in patient care assignments.
- Promoted a safe working environment by adhering to infection control policies and regularly reviewing safety protocols.
- Streamlined nursing workflows for increased efficiency and improved patient outcomes.
- Supervised and managed daily scheduling, tasking, and administration.
- Coordinated discharge planning, collaborating with patients, families, and healthcare providers to ensure seamless transitions of care.
Education
Master of Science - Nursing
Chamberlain University
Houston, TX12-2026
Bachelor of Science - Nursing
Chamberlain University
Houston, TX04-2025
A.A.S. in Nursing -
Lone Star College
Houston, TX06.2018
Skills
- Clinical Education & Training: Expertise in developing and implementing comprehensive training programs to enhance clinical competencies and improve patient outcomes
- Quality Improvement: Strong knowledge of clinical quality standards and best practices, with a focus on continuous improvement and adherence to regulatory guidelines
- Stakeholder Collaboration: Proven ability to partner with cross-functional teams and stakeholders to align training initiatives with organizational goals and strategies
- Coaching & Leadership: Skilled in mentoring and developing clinical staff, fostering a culture of engagement and high performance within teams
- Generational Learning Techniques: Knowledgeable in applying generational learning theories to design effective training that meets diverse learner needs
- Regulatory Compliance: Familiar with healthcare regulations and compliance requirements, ensuring all training programs adhere to legal and ethical standards
- Communication & Presentation: Excellent verbal and written communication skills, with experience delivering engaging training sessions and presentations to diverse audiences
Accomplishments
- Served as Regional Head Preceptor, collaborating with management to train acute care nurses on home therapy policies, procedures, and technology in support of a new Skilled Nursing Facility (SNF) program; led education on equipment use, clinical applications, and patient care management to ensure program readiness and compliance.
- Led the region in patient admissions, consistently surpassing monthly training quotas and positioning the facility as a benchmark site for best practices across the area.
- Sole staff nurse in the Home Hemodialysis department, managing the largest patient census in the region while maintaining high clinical standards; contributed to the facility earning Diamond Status recognition for excellence in care and quality outcomes.
Certification
- Registered Nurse
- CPR
Affiliations
- Leaders of Tomorrow ERG: Co-Chair Diverse Voices Board
Timeline
Home Therapies Float Pool
Fresenius Medical Care
09.2024 - Current
Clinical Coordinator: Moody Park
Fresenius Medical Care
03.2024 - 08.2024
Home Therapies RN
Fresenius Medical Care
06.2021 - 03.2024
Charge Nurse
DaVita
08.2018 - 06.2021
Master of Science - Nursing
Chamberlain University
Bachelor of Science - Nursing
Chamberlain University
A.A.S. in Nursing -
Lone Star College
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