Overview
Work History
Education
Skills
Timeline
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Natalie Medina

Independence,MO

Overview

11
11
years of professional experience

Work History

Warehouse Associate

Amazon
07.2023 - Current
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Collaborated with team members to achieve daily targets and complete tasks efficiently.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Enhanced customer satisfaction through timely shipment of orders, ensuring proper packaging and labeling.
  • Completed regular cycle counts to maintain accurate inventory records.
  • Consistently lifted materials weighing as much as 50 pounds.

Style Consultant

Target
11.2022 - 09.2023
  • Analyzed suitable colors, cuts and designs for clients outfits, jewelry and makeup.
  • Greeted all clients with warm smile and asked open-ended questions to better understand needs.
  • Provided education and guidance to clients on fashion trends and styling techniques
  • Built lasting relationships through personal interaction and savings incentives to preserve clientele.
  • Maintained inventory by assisting co-workers with stocking shelves, pricing items and placing products on display.
  • Helped clients create new outfits with existing clothing and accessories.
  • Assisted young ladies in finding ideal prom, pageant and other formal gowns.
  • Cultivated lasting relationships with clients through one-on-one interactions in store environment.

Order Management Representative

Allegion
05.2019 - 08.2022
  • Reviewed orders for accuracy, errors and omissions to minimize incorrect shipments.
  • Sent emails to communicate order status and informed customers of back-orders or shipping delays.
  • Interfaced with sales, operations and functional groups to facilitate order flow and meet processing metrics.
  • Maintained knowledge of new product offerings and changes for order provisioning processes.
  • Liaised with management to resolve complex order issues and problems to maximize customer satisfaction.
  • Researched and addressed customer inquiries, questions and issues within 24 hours to promote optimal customer service.
  • Double-checked customer orders and information before filling out order forms to prevent unnecessary delays and errors.
  • Recommended merchandise and services that would meet customer needs.

Sales Associate

Walmart
09.2013 - 05.2019
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
  • Solved customer challenges by offering relevant products and services.

Intern

Jackson County Prosecutor's Office
01.2018 - 05.2018
  • Assisted victim advocates.
  • Provided support, information and referrals to victims.
  • Occasionally accompanied victims to court or while waiting to testify.
  • Observed all types of court hearings: arraignments, bond hearings, guilty pleas, trails, sentencing, probation violation hearings
  • Researched victim information for parole hearings.
  • Researched on current case files.
  • Assisted with docket preparation: called victims with court dates, prepared/sent letters, encouraged prosecution, contacted victims for restitution information.
  • Assisted in computer input and research: updated information in office computer system, checked status of defendants custody, updated advocates on court dates.

Education

Associate of Arts -

Metropolitan Community College - Kansas City
Kansas City, MO
05.2017

Skills

  • Fluent in Spanish
  • Proficient in data entry program Kofax Totalagility
  • Proficient in data entry program Oracle 11i
  • Proficient in customer relationship management system (CRM)
  • Proficient in Microsoft office suite programs; especially excel and word

Timeline

Warehouse Associate

Amazon
07.2023 - Current

Style Consultant

Target
11.2022 - 09.2023

Order Management Representative

Allegion
05.2019 - 08.2022

Intern

Jackson County Prosecutor's Office
01.2018 - 05.2018

Sales Associate

Walmart
09.2013 - 05.2019

Associate of Arts -

Metropolitan Community College - Kansas City

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Natalie Medina