Natalie Medrano
Apache Junction
Summary
Dynamic and results-driven professional with expertise in building relationships, sales and business operations. Proven track record in achieving company goals through increased revenue, driving customer satisfaction and critical thinking by fostering connections, and identifying how to promote growth and efficiency. Recognized for adaptability, customer focus and passion for empowering businesses through innovative strategies.
Overview
13
13
years of professional experience
Work History
Assistant Compliance Specialist
Arion Care Solutions
04.2024 - 09.2024
- Monitored certifications, conducted audits, and ensured compliance with state and company regulations.
- Streamlined processes to improve efficiency in maintaining compliance records.
- Collaborated with cross-functional teams to support organizational projects.
Respite Care Provider
Arion Care Solutions
07.2023 - Current
- Provide respite care for individuals with disabilities, fostering positive relationships and promoting independence.
- Utilize de-escalation techniques and facilitated recreational activities to enhance socialization.
Behavioral Technician
Autism Spectrum Therapies (AST)
07.2022 - 07.2023
- Implemented individualized behavior therapy plans for children on the autism spectrum.
- Worked closely with families to track progress and adjust strategies as needed.
- Applied de-escalation techniques to create positive learning experiences.
Solar Sales Representative
Fusion Power
05.2022 - 10.2022
- Conducted door-to-door sales, educating homeowners on solar energy benefits and financing options.
- Built rapport with potential customers, addressing questions and overcoming objections.
- Achieved sales targets through effective lead generation and follow-ups.
Sales & Marketing Coordinator
Tomahawk Custom Designs
03.2022 - Current
- Assisted in increasing event revenue by handling in-person sales at vendor events and engaging with customers.
- Created social media content and marketing materials to enhance brand visibility.
- Helped with product creation to ensure smooth operations for custom orders and for future vendor events.
Technical Operations Manager
Sears (Transformco LLC)
10.2020 - 03.2021
- Implemented quality control measures and training programs to enhance operational efficiency.
- Strengthened sales strategies by analyzing service feedback and improving processes.
Field Operations Manager
Protex The Ptxperts
07.2018 - 12.2019
- Reduced duplicate work by streamlining policies, enhancing efficiency and aligning staff with work-life balanced goals and deadlines.
- Oversaw scheduling, trained staff and supported departments.
Title Analyst II
JP Morgan Chase
09.2016 - 05.2018
- Managed quality assurance by maintaining accuracy and analyzing home titles, taxes, and appraisals.
- Coached team members on quality assurance best practices, improving team productivity.
Accounting Clerk II
Wells Fargo
11.2013 - 05.2016
- Investigated account variances, resolving account discrepancies and maintaining accurate financial records.
- Provided excellent customer service, assisting clients with account management and financial service or sales requests.
Assistant Manager
Domino's Pizza
01.2012 - 07.2013
- Managed daily operations, including inventory, cash handling, and opening/closing procedures.
- Coached team members on sales techniques and promotions to meet performance goals and drive revenue.
- Delivered exceptional customer service, earning recognition from senior management for operational excellence.
Education
Business Management - Completed Some Coursework
Central Arizona College
Apache Junction, AZHigh School Diploma -
Apache Trail High School
Apache Junction, AZ05-2011
Skills
- Customer Relationship Management
- Event Coordination & Vendor Relations
- Social Media & Content Marketing
- Lead Generation & Prospecting
- Strategic Planning & Project Management
- Compliance & Quality Assurance
Sales & Marketing:
Business Operations & Strategy:
- Financial Analysis & Risk Mitigation
- Workforce Training & Supervision
- Adaptability & Emotional Intelligence
- Professional Communication
- Self-Motivation & Team Collaboration
- Conflict Resolution & Client Engagement
Soft Skills:
Accomplishments
- Saved $3,800 in operating costs within 60 days at Sears by enhancing team collaboration and productivity.
- Streamlined operations at Protex, reducing duplicate work and improving scheduling efficiency by 20%.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimePart TimeContract WorkWork Location
RemoteImportant To Me
Flexible work hoursWork from home optionWork-life balanceTimeline
Assistant Compliance Specialist
Arion Care Solutions
04.2024 - 09.2024
Respite Care Provider
Arion Care Solutions
07.2023 - Current
Behavioral Technician
Autism Spectrum Therapies (AST)
07.2022 - 07.2023
Solar Sales Representative
Fusion Power
05.2022 - 10.2022
Sales & Marketing Coordinator
Tomahawk Custom Designs
03.2022 - Current
Technical Operations Manager
Sears (Transformco LLC)
10.2020 - 03.2021
Field Operations Manager
Protex The Ptxperts
07.2018 - 12.2019
Title Analyst II
JP Morgan Chase
09.2016 - 05.2018
Accounting Clerk II
Wells Fargo
11.2013 - 05.2016
Assistant Manager
Domino's Pizza
01.2012 - 07.2013
Business Management - Completed Some Coursework
Central Arizona College
High School Diploma -
Apache Trail High School
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