Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Natalie Meek

Jenks,OK

Summary

Experienced in account management, with a proven track record of fostering strong client relationships, driving revenue growth, and effectively managing complex accounts. Focus on team collaboration, adaptability, and delivering results sets me apart. Expertise in strategic planning, client communication, and problem-solving. Highly reliable and flexible in meeting changing business needs.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Owner/CEO

Tempt Me Beauty
01.2022 - Current
  • Oversaw beauty product line, including coordinating entire look and function for long-term planning.
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Cultivated positive culture, structures and environment to help teams fulfill organizational mission and objectives.
  • Regulated website, marketing materials, and social media content to keep track of developments.
  • Established and maintained professional relationships with customers, public and private sectors within community.
  • Negotiated with suppliers for better pricing and terms, reducing overall costs for the business.
  • Implemented marketing strategies to increase brand awareness and attract new customers.
  • Grew market reach by organizing and approving promotional campaigns.
  • Formulated and executed strategic initiatives to improve product offerings.

Network Marketing Professional

Self Employed
03.2012 - Current
  • Create and execute marketing/PR campaigns, including new product introductions and existing product development.
  • Create brand and product awareness by helping recruit and train individuals to build productive teams.
  • Communicate with customers, train new and existing team members, and other individuals to answer questions and explain information.
  • Mentored new team members on network marketing best practices, contributing to their rapid skill development.
  • Streamlined communication channels for improved collaboration among team members.
  • Managed a diverse team of network marketing professionals, fostering professional growth and development.
  • Established strong relationships with key industry influencers, resulting in valuable partnerships and collaborations.
  • Exceeded sales targets consistently through proactive prospecting techniques and persuasive presentation skills.
  • Planned strategic brand-building events to expand the product portfolio.
  • Attended monthly sales meetings and quarterly sales trainings.
  • Determined customers' needs and provided brand awareness and recommendations to fulfill requirements.
  • Coached and mentored numerous team members by offering constructive feedback and take interest in their long-term career growth.
  • Successfully manage social media campaigns on platforms including Facebook, Instagram, and YouTube.
  • Develop online marketing campaigns, effectively increasing followers by 25,500 and driving brand awareness.
  • Monitored online presence of company's brand and engage with users to develop customer relationships through social media.
  • Utilize social media analytics tools for Instagram to track consumer engagement and draw conclusions about user data.
  • Built relationships with customers and community to promote long term business growth.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Promoted to leadership levels, incentive trip earner, car program recipient, & more.

Director of Hotel Operations

The Campbell Hotel & Event Center
04.2011 - 10.2012
  • Assumed authority for the hotel in the absence of the General Manager from November 2011 to October 2012.
  • Managed daily hotel operations including but not limited to, front desk, guest services, housekeeping, maintenance, sales, hotel spa, and hotel lounge, coordinating cross-department efforts to ensure seamless guest experiences. Total of approx. 20 staff members.
  • Oversaw all new hire training.
  • Oversaw room reservations, front desk systems, POS system, supplies inventory, employee scheduling, forecasting and special requests by customers and corporate cliental
  • Established long lasting corporate relationships, acted as corporate liaison within business community and securing repeat business through exceptional service delivery.
  • Negotiated favorable contracts with suppliers/vendors that led to significant cost savings across various departments within the hotel.
  • Maintained statistical financial records, processed monthly lodging and sales tax reports for hotel, lounge, and spa; made bank deposits as needed
  • Facilitated in the development and maintenance of hotel website.
  • Managed accounts payables and receivables for all corporate stays, event clients, and vendors.
  • Processed all corporate direct billing.
  • Managed all customer complaints and conflict situations that arose between front desk and hotel guests as well as all billing discrepancies.
  • Managed, maintained, updated, and synced all hotel reservations through third party booking websites and hotel reservations system to include Expedia/Hotels.com, Travelocity, and Sabre/Global Distribution System (GDS).
  • Demonstrated leadership skills to staff and management by consistently growing responsibilities, strengthening skill set, and knowledge base through education and training with tools and resources provided.
  • Boosted occupancy rates, developing targeted marketing campaigns and collaborating with sales teams on promotional efforts.

Sales & Marketing Coordinator

Coventry Health Care
08.2007 - 01.2009
  • Processed all small and large group proposals to be submitted to brokers.
  • Liaison between underwriting and brokers involving prescreen and full submissions.
  • Finalized all new small group sales.
  • Processed all new group enrollment data after the close of sale.
  • Prepared packets and enrollment material for new groups.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Assisted brokers and clients with enrollment and provider related issues.
  • Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
  • Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
  • Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.

Sales & Marketing Coordinator

Northwestern Mutual Life Insurance Company
09.2005 - 09.2007
  • Generated and mailed all marketing material.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Supported sales team by preparing all packets and enrollment material for new customers.
  • Supported sales staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.

Education

Associate of Arts -

Tulsa Community College
Tulsa, OK
01.2009

Skills

  • Business management
  • Campaign management
  • Research and trend analysis
  • Brand awareness
  • Brand promotion
  • Product launches
  • Brand standards
  • Operational excellence
  • Social media marketing
  • Customer relations
  • Effective decision making
  • Operations management

Certification

Oklahoma Life, Accident, and Health License, 40035821, 04/2027

Timeline

Owner/CEO

Tempt Me Beauty
01.2022 - Current

Network Marketing Professional

Self Employed
03.2012 - Current

Director of Hotel Operations

The Campbell Hotel & Event Center
04.2011 - 10.2012

Sales & Marketing Coordinator

Coventry Health Care
08.2007 - 01.2009

Sales & Marketing Coordinator

Northwestern Mutual Life Insurance Company
09.2005 - 09.2007

Associate of Arts -

Tulsa Community College

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