Natalie Miller
Weatogue,CT
Summary
High energy restaurant worker skilled at welcoming guests and overseeing dining operations. Proficient in balancing server Loads, kitchen staff limits and customer desires. Calm and level-headed in all types of situations. l am focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication. My goal is to be in the Travel industry. I am very passionate about providing dream experiences in leisure travel. Strong research background, extensive career in hospitality working with clients pursuing unique vacation adventures.
Overview
7
7
years of professional experience
Work History
Host at Max a Mia Ristorante
Max a Mia Ristorante
02.2024 - Current
- At Max restaurant chain good hospitality is a prominent aspect of their values
- As a hostess, I am tasked with representing the restaurant, warmly greeting customers, as well as coordinating the floor plan for each night and day
- Constructing a successful floor plan allows me to maximize the restaurant’s potential for guests and employees in the most efficient manner possible
- The Max company also enables me to be a part of important events which have helped me to acquire a specific skill set pertaining to event planning and details
- For example, I assisted in the planning and execution of a successful fundraising event ran by Hartford Healthcare, located at The Bushell.
Food Runner at Restaurant Bricco Trattoria
Restaurant Bricco Trattoria
09.2023 - 02.2024
- Food runner in West Hartford Center
- In charge of running customers’ food and takeout orders
- Catering and restocking duties
- Dealt with high volume customers during day and night shifts
- Working well on a team and with others in the restaurant business.
Head Waitress at Sal’s Italian Ristorante
Sal’s Italian Ristorante
01.2020 - 01.2022
- Established head waitress for two years in Lake Worth, Florida
- As a waitress I have learned that customer service and taking care of individuals is a strong suit of mine
- Experience with POS systems
- Waiting on high volume nights and lunch shifts that could get up to 15-20 tables at a time.
American Eagle Associate Part-Time
American Eagle
01.2017 - 01.2018
- Sales associate at West Farms in Farmington, Connecticut
- Provided customer service, sales and stocking.
Education
Paul Mitchell School of Cosmetology
Conard High School
West Hartford, Connecticut01.2020
Skills
- POS Proficient
- Answering Phones/Order taking
- Waitress Skills
- Customer service
- Working under stress
- Fast learner
- Communication
- Dedicated worker
- Time management
- Adaptable to change
- Guest Relations
Timeline
Host at Max a Mia Ristorante
Max a Mia Ristorante
02.2024 - Current
Food Runner at Restaurant Bricco Trattoria
Restaurant Bricco Trattoria
09.2023 - 02.2024
Head Waitress at Sal’s Italian Ristorante
Sal’s Italian Ristorante
01.2020 - 01.2022
American Eagle Associate Part-Time
American Eagle
01.2017 - 01.2018
Paul Mitchell School of Cosmetology
Conard High School
Similar Profiles
Victoria GarrettVictoria Garrett
FOH Manager at Roma Mia Ristorante ItalianoFOH Manager at Roma Mia Ristorante Italiano
Richie CrespoRichie Crespo
ASSISTANT FRONT OF HOUSE MANAGER at Casa Mia RistoranteASSISTANT FRONT OF HOUSE MANAGER at Casa Mia Ristorante
Kay BaileyKay Bailey
Server/Bartender at Stella Mia RistoranteServer/Bartender at Stella Mia Ristorante