Bachelor of Science - Operations Management, Concentration in Project Management
Southern New Hampshire University
08.2024 - Current
NATALIE MILLER FREEMAN
Fort Worth,TX
Timeline
Human Resources Administrator
Wal-Mart
10.2021 - Current
Patient Engagement Specialist
Silverado Senior Living
07.2017 - 10.2018
DISTRIBUTION OPERATIONS SUPPORT
Walmart
01.2017 - 10.2025
MEDICATION ASSISTANCE
The Legacy at Oak Hill
02.2015 - 07.2017
Nursing Assistant
Onion Creek Senior Center
01.2013 - 03.2015
Skills
- Recruitment & Talent Acquisition
- Onboarding & Orientation
- ADA & HIPAA Compliance
- Staff Training & Coaching
- Mentorship & Leadership Development
- Continuous Improvement Strategies
- Payroll & Timekeeping Systems
- HRIS & Data Management
- Conflict Resolution
- Interpersonal Communication
- Process Optimization
- Multi-Departmental Support
Summary
Experienced human resources professional with a strong emphasis on team collaboration and delivering results. Proficient in recruitment, employee relations, and benefits administration. Dependable and flexible, adept at handling evolving needs and priorities. Recognized for exceptional communication and problem-solving skills that foster a positive work environment and streamline HR operations.
Accomplishments
- Optimized Onboarding Process: Skilled in developing a structured onboarding program, increasing new hire retention significantly and reducing training time.
- Enhanced Recruitment Efficiency: Adept at streamlining the hiring process by implementing an ATS, reducing time-to-fill by 30% and improving candidate experience.
- Data-Driven HR Decisions: Proficient in leveraging HRIS and analytics to provide actionable workforce insights, improving workforce planning and operational efficiency.
- Improved Employee Engagement: Ability to spearhead employee engagement initiatives, leading to a significant increase in staff satisfaction scores and a more positive workplace culture.
Work History
Human Resources Administrator
Wal-Mart
10.2021 - Current
- Mentored HR team members, promoting professional development and knowledge sharing.
- Collaborated with senior leadership on policy development, aligning HR practices with organizational goals.
- Collaborated cross-functionally with department leaders to develop job descriptions that accurately reflected role responsibilities and requirements.
- Conducted regular audits of HR policies and procedures to ensure compliance with applicable employment laws and regulations, mitigating potential risks.
- Collaborated with management to identify skill gaps and facilitate relevant training opportunities for staff development.
- Handled on-boarding process for newly hired employees, which included distribution of all paperwork.
DISTRIBUTION OPERATIONS SUPPORT
Walmart
01.2017 - 10.2025
- Coordinated cross-functional teams to execute complex projects involving multiple departments and stakeholders.
- Reduced order processing time with improved inventory management techniques.
- Oversaw daily operations within the distribution center, maintaining high standards of organization, cleanliness, and safety compliance.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Reduced worker accidents by implementing improved safety standards and monitoring procedures.
Patient Engagement Specialist
Silverado Senior Living
07.2017 - 10.2018
- Schedule and manage appointments, engagement sessions, and follow-ups to ensure continuity of care
- Track and report patient participation, engagement levels, and well-being metrics to assist in care planning and regulatory compliance
- Collaborate with clinical staff to address patient needs and ensure seamless care delivery across departments
- Support compliance by maintaining accurate documentation (I-9s, HIPAA forms, attendance logs, etc.) and adhering to confidentiality standards
- Assist with patient advocacy, helping families navigate services, benefits, and care transitions with empathy and professionalism
- Trained staff on best practices for patient interaction, promoting a culture of empathy and support.
MEDICATION ASSISTANCE
The Legacy at Oak Hill
02.2015 - 07.2017
- Administered medications and provided direct care to residents through individualized care plans and facility policies.
- Conducted resident assessments as required by state regulations, under the supervision of the Director of Assisted Living.
- Communicated condition changes and interventions to care staff and family members, ensuring timely and appropriate responses.
- Accurately documented clinical observations, incidents, red flags, medication administration, and interventions by the end of each shift.
- Ensured smooth shift transitions by effectively relaying critical information to incoming staff and leadership.
- Oversaw proper documentation by Resident Assistants for care provided and changes observed during their shifts.
Nursing Assistant
Onion Creek Senior Center
01.2013 - 03.2015
- Skillfully operated medical equipment, such as glucose monitors and blood pressure cuffs, ensuring accurate data collection for informed decision-making by healthcare providers.
- Assisted in the training of new Nursing Assistants, sharing knowledge of best practices to improve overall department performance.
- Proactively identified changes in patient condition or behavior, alerting appropriate healthcare personnel for prompt intervention when necessary.
- Facilitated efficient patient transfers, reducing the risk of injury through proper body mechanics and the use of assistive devices.
- Enhanced continuity of care by thoroughly documenting shift reports and maintaining clear communication with incoming staff members.
- Identified and reported unsafe situations to maintain adherence to safety protocols.
Certification
- CPR, AED AND FIRST AID - Alison - Apr 2025
- GUIDANCE AND COUNSELLING: PRACTICAL SKILLS - Alison - Apr 2025
- MASTERING SHRM CERTIFICATION - Coursera / Board Infinity - Jul 2025
- PROJECT MANAGEMENT FOR HR PROFESSIONALS - Alison - Apr 2025
- HIPAA AWARENESS TRAINING - Integrity Medical Courier Training - Jul 2025
- ETHICAL INTELLIGENCE IN BUSINESS - Alison - May 2025
- BLOODBORNE PATHOGEN (BBP) - Integrity Medical Courier Training - Jul 2025
- FOUNDATIONS OF SHRM CERTIFICATION - Coursera / Board Infinity - Jul 2025
- ADVANCED SHRM COMPETENCIES AND KNOWLEDGE - Coursera / Board Infinity - Jul 2025
Education
Bachelor of Science - Operations Management, Concentration in Project Management
Southern New Hampshire University
Manchester, NH 08.2024 - Current
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
On-SiteHybridImportant To Me
401k matchCareer advancementWork-life balanceHealthcare benefitsPaid time offFlexible work hoursPersonal development programsPaid sick leave4-day work weekStock Options / Equity / Profit SharingWork from home optionTeam Building / Company RetreatsCompany CultureOverview
13
13
years of professional experience
9
9
Certificate
1
1
year of post-secondary education
Quote
Do not go where the path may lead, go where there is no path and leave a trail.
Ralph Waldo Emerson
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