Natalie Milton
San Juan Capistrano,CA
Summary
Dedicated Dental Professional focused on delivering patient-centered care and fostering a comfortable environment. Experienced in clinical support, surgical preparation, and post-operative care, ensuring safety and organization. Strong communicator and advocate for patient needs, enhancing treatment experiences through effective collaboration and informed decision-making.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Oral Surgery Assistant
Oc Oral Surgery
Aliso Viejo, California
06.2025 - 10.2026
- Prepared surgical rooms for oral surgery procedures at a local oral surgery practice.
- Provided patient care before, during, and after surgery, including taking vital signs.
- Handed instruments and materials during procedures with steady, organized support.
- Positioned patients and monitored comfort before, during, and after surgery.
- Sterilized instruments and maintained infection control standards throughout the clinic.
- Instructed patients on proper home care techniques following oral surgery.
- Reviewed patient charts and updated clinical notes for oral surgery visits.
- Managed supplies and restocked treatment rooms for daily surgical workflow.
- Took part in surgical procedures by assisting oral surgeon.
- Soothed anxious patients by effectively listening and demonstrating concern for individual fears.
- Supported discharge instructions and follow-up care at Oc Oral Surgery.
Scheduling Coordinator
SHN orthodontics
Mission Viejo, California
11.2022 - 05.2025
- For orthodontic scheduling coordinator duties, please provide that information
- Coordinated orthodontic patient schedules across clinical and front office calendars.
- Managed treatment appointments, new patient visits, and follow-up recall scheduling.
- Confirmed patient appointments by phone, email, and text reminders.
- Rescheduled missed appointments and adjusted provider calendars for SHN orthodontics.
- Reviewed schedule gaps and filled openings with waiting list patients.
- Updated patient records and appointment notes in orthodontic scheduling systems.
- Communicated with orthodontists and assistants about daily patient flow changes.
- Responded promptly to all customer inquiries regarding availability or schedule changes.
- Maintained up-to-date records of staff availability, absences, holidays, vacations.
- Communicated effectively with team members to ensure they are aware of their shifts and any changes that may occur.
- Created and maintained employee schedules to ensure adequate staffing levels.
Skills
- Surgical assisting
- Surgical tray setup
- Instrument sterilization
- Infection control
- Vital sign monitoring
- Patient charting
- Patient record maintenance
- Discharge instructions
- X-rays
- Time management
- Team collaboration
- Clinical communication
- Patient reassurance
- Attention to detail
Certification
- Inspection control
- BLS
References
References available upon request.
Timeline
Oral Surgery Assistant
Oc Oral Surgery
06.2025 - 10.2026
Scheduling Coordinator
SHN orthodontics
11.2022 - 05.2025