Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Natalie Minero

Irving,TX
Natalie Minero

Summary

A dedicated, organized, and result-driven professional with 4+ years of experience in handling customer inquiries, managing store operations and inventory, and enhancing customer experience. Well-versed in modern data recording procedures, records management, and data sorting techniques. Given my outgoing, friendly, and people-orientated personality, skilled in connecting well with diverse groups and individuals. Committed professional with excellent communication, communication proficiency, and persuasion skills and proven track record to elevate business using effective communication and team- building strategies.

Overview

6
years of professional experience

Work History

CVS

STORE ASSCOIATE
01.2024 - 02.2024

Job overview

  • Focusing on customer and helping locate merchandise as well as resolving complaints in timely manner
  • Accurately perform cashier duties and following company policies and procedures
  • Maintain cleanliness on racks and shelves
  • Demonstrated clear communication regarding discounts by providing coupons to ensure customer satisfaction
  • Assisting with photo department: photos, passports, posters, and more
  • Embracing loyalty program and promoting ExtraCare rewards card

GRAFENWOEHR COMMISSARY

MERCHANDISER
05.2020 - 11.2020

Job overview

  • Organized displays and specific brand products
  • Managed approximately 4-5 distressed pallets daily
  • Helped customers locate merchandise
  • Worked on Value Chain Management (VMCs) and labels for merchandise
  • Demonstrated clear communication to ensure customer satisfaction
  • Maintained cleanliness on racks and shelves
  • Managed product selection, pricing, and placement of products

TOWER BARRACKS EXCHANGE

CUSTOMER EXPERIENCE ASSOCIATE
11.2019 - 05.2020

Job overview

  • Demonstrated clear communication to ensure customer satisfaction
  • Maintained cleanliness on racks and shelves
  • Stocking and organizing merchandise
  • Helped customers locate merchandise and resolved complaints in timely professional manner
  • Promoted Exchange brand loyalty

T.J. MAXX

CUSTOMER SERVICE ASSOCIATE
08.2018 - 07.2019

Job overview

  • Demonstrated clear communication to ensure customer satisfaction
  • Helped customers locate merchandise and resolved complaints in timely professional manner
  • Cash handling and promoted store reward system
  • Collaborated with other customer associates to ensure customer needs were met
  • Maintained cleanliness on racks and shelves
  • Managed product selection, pricing, and placement of products in store

Education

UTA
Arlington, TX

CERTIFICATION from CLINICAL MEDICAL ASSISTANT
03.2024

University Overview

Clinical Medical Assistant with Dermatology Specialization

Certification through National Healthcareer Association


Certificate includes three medical skills required:

1. Electrocardiogram Proficiency

2. Clinical Medical Assisting

3. Phlebotomy


Clinical externship expected mid March

NIMITZ HIGH SCHOOL
Irving, TX

HIGH SCHOOL DIPLOMA
06.2016

University Overview

GPA: 3.7

Skills

  • Biliterate in English and Spanish
  • Communication proficiency
  • Flexibility and creative thinking
  • Computer proficiency
  • Leadership experience - problem solving abilities
  • Collaboration talent - detailed oriented

Timeline

STORE ASSCOIATE

CVS
01.2024 - 02.2024

MERCHANDISER

GRAFENWOEHR COMMISSARY
05.2020 - 11.2020

CUSTOMER EXPERIENCE ASSOCIATE

TOWER BARRACKS EXCHANGE
11.2019 - 05.2020

CUSTOMER SERVICE ASSOCIATE

T.J. MAXX
08.2018 - 07.2019

UTA

CERTIFICATION from CLINICAL MEDICAL ASSISTANT

NIMITZ HIGH SCHOOL

HIGH SCHOOL DIPLOMA
Natalie Minero