Summary
Overview
Work History
Education
Skills
Timeline
Generic

Natalie Mitchell

Boca Raton,FL

Summary

Dynamic and results-oriented educator with a robust background in the field Of Education, adapt in differentiated instruction and classroom management. Excelled in enhancing student engagement and learning outcomes through innovative lesson planning and a strong focus on social-emotional learning. Recognized for fostering community involvement and utilizing technology to meet diverse individuals needs.

Overview

Work History

Trained Teacher

Ministry Of Education
  • Participated in professional development opportunities to stay current on educational trends and enhance teaching skills.
  • Increased parent involvement in their children''s education through regular communication and collaboration.
  • Collaborated with other educators in cross-curricular projects that provided students with well-rounded learning experiences.
  • Prepared engaging lesson materials that catered to diverse learning styles and encouraged active participation from all students.
  • Established strong relationships with students, parents, and colleagues to promote a supportive educational community.
  • Integrated real-life examples into lessons to make content more relatable and meaningful for students.
  • Enhanced learning outcomes by utilizing various teaching methods tailored to individual student needs.
  • Implemented data-driven instruction to monitor student progress and adjust teaching methods accordingly.
  • Developed effective classroom management strategies, fostering a positive learning environment for all students.
  • Assessed student performance using various evaluation tools, providing valuable feedback for improvement.
  • Mentored fellow teachers, sharing best practices and contributing to a collaborative work culture.
  • Aligned curriculum with state standards, ensuring lessons met requirements and kept students on track for success.
  • Organized extracurricular activities such as clubs and tutoring sessions to extend learning beyond the classroom setting.
  • Contributed to school-wide initiatives focused on improving academic achievement and creating a positive school climate for all stakeholders.
  • Created and developed lesson plans to meet students' academic needs.
  • Helped students explore concepts with engaging, learning-focused activities.
  • Developed and implemented classroom routines to address varying student needs.
  • Worked with staff members and teachers to design comprehensive and individualized plans to optimize student education.
  • Fostered student curiosity and interest through creative hands-on activities.
  • Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
  • Modified lessons and curriculum to accommodate diverse learners by using strategies such as peer-assisted learning and group work.
  • Shifted between formal and informal methods of teaching to keep students engaged.
  • Participated in department meetings to provide input to colleagues about student achievement and improvement.

Customer Service Representative

Party City
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
  • Assisted customers in navigating company website and placing online orders, improving overall user experience.
  • Collaborated with team members to develop best practices for consistent customer service delivery.
  • Contributed to sales growth by upselling products and services based on individual customer requirements.
  • Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
  • Exceeded performance metrics consistently, earning recognition as a top performer within the team.
  • Boosted team morale by consistently recognizing colleagues' contributions and achievements.
  • Led quarterly customer service meetings to review performance and set goals for improvement.
  • Customized support strategies for high-priority clients to ensure their specific needs were met.
  • Collaborated with product team to communicate customer feedback, resulting in product enhancements.
  • Participated in training programs to enhance product knowledge and customer service skills.
  • Coordinated with logistics department to expedite shipping for urgent customer orders.
  • Participated in cross-functional teams to discuss ways to improve overall customer satisfaction across company.
  • Addressed customer inquiries to ensure satisfaction and foster positive service experience.

Supervisor

Lenny’s
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
  • Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.

Education

First Class Honors In Education - Educational Leadership And Management

GC Foster College
Jamaica

Sports Management -

GC Foster College
Jamaica

Skills

  • Parent-Teacher Communication
  • Health Education
  • Early Childhood Education
  • Project-based learning
  • Physical Education
  • Literacy strategies
  • Social-emotional learning
  • Critical Thinking
  • Classroom Management
  • Positive Role Model and Mentor
  • Lesson Planning
  • Student Engagement
  • Behavior Management
  • Small Group Instruction
  • Public Speaking
  • Curriculum Implementation
  • Group and individual instruction
  • Differentiated Instruction
  • Learning Strategies
  • Innovative lesson planning
  • Social-Emotional Learning training
  • Cultural Sensitivity
  • Technology Integration
  • Group Instruction
  • Data-Driven Instruction
  • Student needs assessment
  • Community involvement
  • Student evaluations
  • Cooperative Learning Experience
  • Alternative Learning Methods
  • Testing and grading
  • Instructional Methods
  • Program Development
  • Serving Diverse Communities
  • Fundraising
  • Group Learning Mechanics
  • Reporting and documentation
  • Quizzes, tests, and exams
  • Clear public speaking skills
  • Effective listening
  • Flexible and adaptive

Timeline

Trained Teacher

Ministry Of Education

Customer Service Representative

Party City

Supervisor

Lenny’s

First Class Honors In Education - Educational Leadership And Management

GC Foster College

Sports Management -

GC Foster College
Natalie Mitchell