Natalie Monforte
Signal Hill,CA
Summary
Motivated Waitress with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
5
5
years of professional experience
Work History
Food Waiter/Bar Waiter
Fantasy Castle
04.2017 - 05.2020
- Enhanced customer satisfaction by providing timely and efficient food service with a friendly attitude.
- Collaborated with kitchen staff to ensure accurate order preparation and timely delivery of dishes.
- Maintained an organized workspace throughout shifts by consistently restocking supplies such as utensils, napkins, and condiments.
- Maintained impeccable restaurant cleanliness, ensuring a comfortable and inviting dining atmosphere for guests.
- Fostered a welcoming environment for all guests through attentive service, anticipating needs before they arise.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
- Greeted new customers, discussed specials, and took drink orders.
Bar Waiter
Starz Gentlemans Club
03.2015 - 01.2016
- Maintained clean and organized bar area.
- Served alcoholic and non-alcoholic beverages in bar environment.
- Handled customer complaints professionally, resolving issues promptly to preserve guest satisfaction.
- Performed opening and closing duties efficiently, ensuring the bar was ready for operation each day or safely secured after closing time.
- Managed cash transactions accurately, balancing the register at the end of each shift without discrepancies.
- Collaborated with bartenders to prepare and serve high-quality cocktails and mixed drinks.
- Provided recommendations for food pairings with selected beverages enhancing the overall dining experience for guests.
Education
N/A - Nursing
Bryman
Gardena, CA03.2023
Skills
- Strong multitasking
- Customer service focus
- Cleanliness
- Professional Appearance
Timeline
Food Waiter/Bar Waiter
Fantasy Castle
04.2017 - 05.2020
Bar Waiter
Starz Gentlemans Club
03.2015 - 01.2016
N/A - Nursing
Bryman
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