Natalie Monique Hernandez
El Paso
Summary
Extensive customer service skills, motivated, team player, detail oriented, ability to work under pressure. Excellent communication skills, organizational skills and supervisory skills. Experienced in processing financial transactions, maintaining office records to maintain supporting daily business operations.
Overview
7
7
years of professional experience
Work History
Cashier
Casa Kia
El Paso, Texas
04.2024 - Current
- Process payments for serviced vehicles and down payments from the sales and finance departments while providing customer service and ensuring accurate transactions.
- Handle large amounts of cash and processed payments in a fast-paced environment while maintaining accurate financial records for the dealership.
- Complete administrative tasks, including data entry, organizing paperwork for customer transactions, and communicating payment information to customers and internal department.
Store Manager
Max Vapor Enterprises
El Paso, Texas
04.2019 - 02.2021
- Led daily store operations by supervising employees, delegating tasks, and maintaining a clean and organized store environment.
- Resolved customer concerns and managed product exchanges while ensuring strong customer service.
- Opened and closed the store, handled cash counts and security, and ensured the store remained stocked and followed company policies.
Education
Associate of Applied Science - Office Administration
El Paso Community College
El Paso, Texas05-2026
Certification of Completion - Office Assistant
El Paso Community College
El Paso, Texas05-2026
Associate of Arts - Accounting, Business And Economics
El Paso Community College
El Paso, TX05-2026
Skills
- Fluent in English
- Type 45 words per minute
- Cash Handling and Payment Processing
- Data Entry and Record Keeping
- Store Operations and Inventory Organization
- Customer Service Experience
- Problem Solving
- Team Leadership
Timeline
Cashier
Casa Kia
04.2024 - Current
Store Manager
Max Vapor Enterprises
04.2019 - 02.2021
Certification of Completion - Office Assistant
El Paso Community College
Associate of Applied Science - Office Administration
El Paso Community College
Associate of Arts - Accounting, Business And Economics
El Paso Community College