Natalie Montelongo

I oversaw all operational functions, ensuring alignment with the organization’s mission to innovate art education through technology. I maintained effective communication across teams by facilitating virtual and in-person meetings, managing Slack channels, and optimizing email workflows to enhance collaboration and student engagement. I led the development and implementation of new initiatives and educational programs, including event planning, curriculum design, assignments, and instructional materials to support structured learning. I efficiently managed instructor payroll, overseeing commission calculations, detailed reporting, and timely payments for a team of forty instructors. Additionally, I handled all business operations, including state filings and compliance, ensuring the organization met regulatory standards and maintained operational efficiency.

I managed daily office operations, overseeing payroll, student coordination, and customer service functions to ensure seamless business processes. I led communication efforts, handling student inquiries and providing troubleshooting support via phone and email to maintain high levels of satisfaction. I coordinated instructor schedules, booked models, and managed logistics for production shoots to support the creation of educational content. I processed monthly payroll and commissions for instructors, ensuring accuracy, comprehensive reporting, and timely disbursements. Additionally, I provided administrative and executive support, performing personal assistant tasks to facilitate efficient daily operations for the leadership team.

I coordinated student progress within the mentorship program, ensuring clear and timely communication between students and coaches to support successful outcomes. I managed scheduling and communications for live classes, providing operational support to ensure the seamless delivery of online training sessions. As the primary contact for mentorship participants, I facilitated meaningful engagement and guided students through structured and efficient learning pathways, enhancing their overall educational experience.