Detail-oriented professional with extensive experience in housekeeping and customer service. Proven ability to maintain cleanliness, support residents, and enhance guest satisfaction through effective communication and teamwork.
Overview
16
16
years of professional experience
Work History
Housekeeping
Augusta Health Care Center
Augusta, Ga
04.2018 - 05.2026
Coordinated with housekeeping staff to uphold cleanliness standards throughout the property, enhancing overall guest satisfaction.
Collaborated with housekeeping staff to ensure rooms were ready for guests upon arrival.
Maintained a safe and clean living environment for residents through diligent housekeeping tasks.
Maintained a safe and clean home environment for patients, conducting thorough housekeeping tasks as needed.
Hospitality Aide/Front Desk Receptionist
Place at Martinez
Augusta, Ga
10.2016 - 04.2018
Assisted residents with daily living activities, enhancing comfort and well-being.
Maintained cleanliness and organization in common areas to promote a safe environment.
Supported dietary needs by assisting with meal preparation and serving nutritious options.
Collaborated with healthcare staff to ensure timely delivery of patient care services.
Developed strong relationships with residents, fostering a supportive community atmosphere.
Maintained a clean and welcoming environment for guests, ensuring a positive stay experience.
Retail Associate
Goodwill
Augusta, Ga
10.2013 - 09.2016
Assisted customers with product selection and inquiries, enhancing overall shopping experience.
Managed inventory levels, ensuring accurate stock representation on sales floor.
Processed transactions efficiently using point-of-sale systems, maintaining cash handling accuracy.
Collaborated with team members to implement merchandising strategies that improved product visibility.
Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Assisted customers with locating specific items in the store or suggesting alternative options based on their preferences.
Machine Operator
Carlstar Group
Aiken, SC
09.2010 - 10.2013
Operated machinery to ensure efficient production processes and maintain quality standards.
Oversaw daily operations, coordinating workflow to maximize productivity and minimize downtime.
Implemented process improvements that enhanced operational efficiency and reduced waste.