Natalie Moreno
Splendora,Tx
Summary
Organized and dependable candidate who has developed a mature and responsible approach to any task that I undertake, or situation that I'm presented with. I am excellent in working with others to achieve a certain objective on time and with excellence.
Overview
10
10
years of professional experience
Work History
Intake Specialist
C&P Consulting Company
04.2023 - 10.2023
- With C&P, I worked remotely taking calls and assist potential clients with bodily injuries and property damage, such as matching and connecting them with an attorney that best fits their situation
Call Center Representative
Summit Dental Center
07.2021 - 05.2022
- While at the call center of Summit Dental Center, I took calls to schedule and reschedule appointments, answered patients questions regarding the office they're attending
Front Desk Receptionist
Summit Dental Center
06.2020 - 06.2021
- In the time that I was with Summit Dental I learned many new things such as billing, charging out, calculating production, treatment planning, and presenting treatment plan to patients in addition to recall, scheduling appointments, taking payments, checking in patients, verifying insurance, confirming appointments and updating patients medical history
- I was also trusted to direct the office from time to time
- I coordinated patient charts, X-rays directed the doctors to operatory rooms.
Front Desk Receptionist
Smiley Dental and Orthodontics
03.2015 - 09.2019
- I had many responsibilities that included verifying insurance for patients, scheduling appointments, assisting the doctor with minor dental treatments, sterilizing instruments, disinfecting rooms and taking x-rays
Floor supervisor
Claire's
03.2014 - 07.2014
- I had to take on many tasks with my position as floor supervisor, I was the cashier as well as the floor supervisor that required much multitasking.
Education
High School Diploma -
Memorial High School
Houston, Tx05.2014
Skills
- Verbal communication, able to express ideas clearly and confidently
- Team work and social awareness, ability to work confidently in group and interact well with people
- Bilingual, fluent in English and Spanish
- Planning and organizing, can effectively plan and manage activities through to delivery
- Flexibility, ability to react positively to changing environments and situations
- Able to type 38 WPM
- Eligibility Review
- Critical Thinking Skills
- Patient Scheduling
- Appointment Scheduling
Languages
Spanish
Native or Bilingual
Timeline
Intake Specialist
C&P Consulting Company
04.2023 - 10.2023
Call Center Representative
Summit Dental Center
07.2021 - 05.2022
Front Desk Receptionist
Summit Dental Center
06.2020 - 06.2021
Front Desk Receptionist
Smiley Dental and Orthodontics
03.2015 - 09.2019
Floor supervisor
Claire's
03.2014 - 07.2014
High School Diploma -
Memorial High School
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