Natalie Morrow

• Defined logistics strategy within medical and supply chain policies and procedures for effective integration of logistics operations.
• Detected and enforced improvement opportunities in supply chain.
• Created and enforced detailed organization processes to increase quality and service standards.
• Integrated warehouse operations with existing and new business processes.
• Created detailed contingency plans to address potential disruptions in the supply chain, preserving business continuity during unforeseen events or crises.
• Enhanced warehouse organization through the development of comprehensive storage layouts and product labeling systems.
• Coordinated mission details and communicated with unit to convey changes.

Fire Marshal/Division Chief

• Compiled and maintained logbooks, run reports, and training records.
• Led team in fighting fires and exercised considerable judgment in deciding the best way to extinguish based on the type of fuel and environment.
• Preserved order and discipline among subordinates and gave assignments and instructions.
• Responded to emergency medical calls to perform lifesaving procedures and other emergency medical services.
• Optimized fire services management with the introduction of new systems, policies, procedures, and tools.
• Assessed scenes, coordinated responses, and communicate critical details to superiors through two-way radios.
• Created fire prevention activities to educate the general public.
• Evaluated team performance and implement strategies to close gaps in skills or knowledge.
• Oversaw proper implementation of best practices, policies, and procedures in alignment with regulations and operational needs.
• Inspected buildings to determine fire risk and advise owners on prevention methods.
• Reviewed drawings and assessed construction against plans.
• Kept up-to-date on inspection regulations, codes, ordinances, and techniques.
• Investigated complaints, incidents, and accidents at work sites.
• Determined work met applicable city, state, and federal guidelines and discipline-specific codes.
• Completed inspections of current construction, refurbishment and repair projects.
• Re-inspected commercial and residential constructions which previously failed inspections.
• Conducts fire investigations
• Instructor for fire rescue, technical rescue, hazardous materials, and EMT.

Training Chief/Division Chief

• Established personnel qualifications and coordinated onboarding activities (CSFM training and ride-along program)
• Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
• Developed and implemented effective lesson plans to cover necessary material.
• Adjusted instructional strategies according to student needs and understanding of the material.
• Identified training needs and planned classes accordingly.
• Assessed skill gaps for employees and developed training courses to meet identified needs.
• Created curricula, instructions, documents, and written tests for various types of training courses.
• Developed lesson plans, instructional materials, and written practice tests for firefighter and hazardous material training courses.

Fire Captain

• Led team in fighting fires and exercised considerable judgment in deciding the best way to extinguish based on the type of fuel and environment.
• Compiled and maintained logbooks, run reports, and training records.
• Conducted periodic firefighter written performance evaluations and completed written recommendations on probationary firefighters.
• Responded to emergency medical calls to perform lifesaving procedures and other emergency medical services.
• Preserved order and discipline among subordinates and gave assignments and instructions.
• Coordinated fire control and prevention operations.
• Oversaw proper implementation of best practices, policies, and procedures in alignment with regulations and operational needs.
• Assessed scenes, coordinated responses, and communicate critical details to superiors through two-way radios.
• Assigned firefighters to jobs at strategic locations to facilitate the rescue of persons and maximize the application of extinguishing agents.

Medical Logistic Officer (17th Sustainment Brigade)

• Responsible for section readiness, planning, coordinating, and prioritizing CHL and medical equipment programs for the Brigade Surgeon Cell.
• Advised the Brigade Surgeon on the status of Cass VIII (medical supplies).
• Served as a member of the Diversity Council.
• Acted as the Medical Operations Officer and Medical Logistic Officer for the 17th Sustainment Brigade.
• Responsible for the maintenance and accountability of the BSS and individual equipment.
• Acted as the Knowledge Manager for the 17th Sustainment Brigade while on deployment at Camp Arifjan, Kuwait.

Medical Service Corp Officer (MED DET 5)

• Served on a medical detachment as the Operations Officer and Training Officer.
• Trained medics on and help maintain their CPR and NREMT skills
• Assisted with PHA's and patient care.
• Supervised PHA's and Flight Physicals.
• Responsible of the overall health and wellness of Soldiers and their families.
• Commanding and controlling Medical units during emergency and non-emergency medical situations.
• Instruct medical skills at service schools and medical training centers.