Natalie Mroz
Palm Beach Gardens,FL
Summary
Experienced and versatile professional with strong organizational, people, computer, and public-speaking skills. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring, mentoring, and morale-building abilities to enhance employee engagement and boost performance.
Overview
41
41
years of professional experience
Work History
Center Manager
Mathnasium Learning Center Of West Boca Raton
2020.01 - Current
- Manage all aspects of Learning Center including, staffing and scheduling, training, budget, sales, learning plans, supplies, maintenance, and recruitment
- Coordinate with local schools and business partners on outreach events.
- Meet and exceed monthly sales and enrollment goals.
- Assist students and families in developing college planning goals.
- Implement and improve center procedures.
- Managed work and performance of more than 15 employees.
- Trained and guided team members to maintain high productivity and performance metrics.
- Interacted well with customers to build connections and nurture relationships.
- Assisted in recruiting, hiring and training of team members.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Office Manager/Education Coordinator
C2 Education
2018.07 - 2019.11
- Managed day-to-day functions of Palm Beach Gardens center
- Conducted student and parent conferences discussing progress, needs, and goals
- Explained C2 programs and processes to prospective clients to show them positive impact of C2
- Supported students and families navigating college application and/or academic processes
- Developed relationships with schools, families, and others to further the reach and recognition of C2.
- Assessed student performance and utilized feedback to increase educational program success.
Independent Consultant - Content Developer
Discovery Education
2013.01 - 2020.01
- Created training materials using Discovery Education resources and Techbooks
- Aligned materials with national education standards
- Designed curricular materials for partner organizations.
- Strengthened content through proofreading and editing.
- Conducted online research to obtain relevant information and materials.
Seventh Grade Teacher
Bexley City Schools
1991.01 - 2012.01
- Social Studies and Language Arts
- Chair – District International/Multicultural Education Committee
Coordinator
Columbus Public Schools
1983.01 - 1991.01
- CityWide Programs
- Managed district programs such as spelling bees, writing contests, arts and music festivals
- Collaborated with district administrators to develop new and expand current programs
- Delivered press releases promoting programs, activities, and events.
Education
Master of Arts - School/Community Relations
The Ohio State University
Columbus, OHBachelor of Science - Elementary Education, Grades 1-8
The Ohio State University
Columbus, OHSkills
- Event Planning and Execution
- Organization
- Leadership and Mentoring
- Problem Solving
- Public Speaking
- Training
- Technology Integration
- Parent and Student Communication
- Staff Management
- Verbal and Written Communication
- Lead Generation
- Customer Relationship Management
- Project Management
- Strategic Planning
Accomplishments
South Sudan Clinic, Ohio / Piol, South Sudan, 2011 - 2021, Steering Committee Member
- Support fundraising activities in educational settings, create service-learning opportunities for local school districts, and raise awareness of issues facing residents in South Sudan
Ohio Department of Education, Ohio, 2008 – 2012, Steering Committee Member and Presenter for statewide Ohio Teachers Going Global Summer Institutes
Ohio Council for Social Studies, Ohio, 2011-2012, Board Member
- Planned activities to support the organization’s mission including the annual state conference, membership relations, and coordinating events with stakeholder agencies
Ohio Power of the Pen, Ohio, 1998-2001, Board Member
- Collaborated with state office to organize and improve regional and state tournaments
Ohio Geographic Alliance, Ohio, 2008-2012, Senior Teacher Consultant and Executive Board Member
- Creation of long-term organization plan following intensive strategic planning instruction, prepared and disseminated teacher training materials, writing and editing for newsletter, presentations and teacher training at state-wide workshops
Columbus USA Festival, Columbus, Ohio, 1990-1994, Executive Board Member
- Managed all aspects of festival family events including scheduling entertainment, planning children’s activities, and recruiting/managing volunteers
- Responsible for fundraising and soliciting sponsorships.
Additional Information
Awards and Recognitions
- Earned Florida highly-effective teacher recognition, 2018
- Celebrate Teaching 2012 Distinguished Educator Award
- Highly Effective Teacher recognition two years in a row by Battelle for Kids, 2010 - 2011
- International Educator of the Year, Columbus Council on World Affairs, 2007
Timeline
Center Manager
Mathnasium Learning Center Of West Boca Raton
2020.01 - Current
Office Manager/Education Coordinator
C2 Education
2018.07 - 2019.11
Independent Consultant - Content Developer
Discovery Education
2013.01 - 2020.01
Seventh Grade Teacher
Bexley City Schools
1991.01 - 2012.01
Coordinator
Columbus Public Schools
1983.01 - 1991.01
Master of Arts - School/Community Relations
The Ohio State University
Bachelor of Science - Elementary Education, Grades 1-8
The Ohio State University
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