Summary
Overview
Work History
Education
Skills
Languages
Timeline
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NATALIE MURADYAN

Santa Clarita,CA

Summary

Eager and dedicated business graduate with a Bachelor's degree in Business. Aiming to secure a position offering long-term career prospects and stability, where I can apply my strong foundation in business concepts and leverage my 6+ years of proven expertise in customer service and sales. Committed to contributing to a dynamic team, driving success, and advancing both personally and professionally. Open to new challenges and excited to cultivate a meaningful career path.

Overview

6
6
years of professional experience

Work History

Sales Director

LaserAway
Sherman Oaks, CA
04.2024 - Current
  • Developed and implemented strategic sales plans to increase customer base and ensure customer retention
  • Established and maintained relationships with key customers to identify new business opportunities
  • Managed financial forecasting for future sales activity based on historical performance metrics
  • Hired and trained talented employees to build valuable, skilled sales team
  • Coached and mentored team members to build sales and negotiation skills
  • Partnered with medical staff to ensure patients are receiving correct treatments and are being recommended new treatments to ensure upsell goal is met
  • Met key metrics and sales goals 120K+ in revenue monthly

General Manager

Club Pilates LLC
Sherman Oaks/Tarzana, USA
01.2022 - 05.2024
  • Achieved 100+ new members for Camarillo studio in 6 months,
    making the studio profitable
  • Generated leads by going out into the community and making
    connections as well as hosting in studio events
  • Promoted into higher volume studio with 650+ members
  • Managed 650+ member accounts
  • Created staff and manager performance evaluations for 5
    studios
  • Lead all 5 studios retail inventory and orders and visual
    merchandising
  • Created new training processes for all studios
  • Met membership sales quota every quarter
  • Boosted customer satisfaction by 15% through the implementation of personalized service initiatives and regular feedback collection

Senior Store Manager

Lovisa
Valencia/Sherman Oaks, USA
01.2019 - 08.2021
  • Promoted to store manager 3 months into being a lead sales associate
  • Traveled to San Francisco to revamp million dollar store in Hillsdale Mall
  • Successfully trained and mentored sales associate who later became a store manager
  • Implemented effective upselling techniques, resulting in a 15% boost in average transaction value
  • Opened multiple store locations and was a part of hiring sales team- Northridge, Thousand Oaks, and Valencia
  • Promoted to senior store manager and higher volume store in Sherman Oaks Mall
  • Trained sales associates in multiple locations on sales strategies
  • Helped with inventory in 15+ locations
  • In charge of training other store managers on effective visual merchandising techniques
  • Met yearly sales quota

Education

Bachelors - Business

Cal State University, Channel Islands
08-2023

Associates - Business

College of the Canyons
01.2021

Skills

  • Strong organizational skills
  • Time management skills
  • Exceptional communication skills
  • Interpersonal skills
  • Ability to work independently
  • Ability to work as part of a team
  • Detail-oriented
  • Ability to handle multiple tasks simultaneously
  • Experience in sales
  • Customer management
  • Staff training
  • Basic sign language skills

Languages

  • Basic sign language skills
  • Fluent in Armenian

Timeline

Sales Director

LaserAway
04.2024 - Current

General Manager

Club Pilates LLC
01.2022 - 05.2024

Senior Store Manager

Lovisa
01.2019 - 08.2021

Bachelors - Business

Cal State University, Channel Islands

Associates - Business

College of the Canyons

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NATALIE MURADYAN