Natalie Murray
Columbia,MD
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
3
3
years of professional experience
Work History
Event Helper
Kupcakes & Co.
Elkridge, MD
10.2023 - Current
- Currently providing seasonal help as needed.
- Greeted guests upon arrival and provided them with event information.
- Hands on with kitchen help and baking prep.
- Assisted customers with finding the right product for their needs.
- Demonstrated knowledge of store products and services.
- Reviewed custom orders with customers to ensure accuracy.
- Handled customer complaints in a professional manner.
Design Associate/Customer Service and Sales
Bay Blossoms
Eldersburg, MD
08.2023 - Current
- Lead coordinator for large-scale events and weddings.
- Responsible for final wave sales and payments/invoices for clients.
- Interacted with clients' final walk-through checklists and final revisions to the contract.
- Assisted designers with inventory needs.
- Worked all events from set up to breakdown.
- Assisted owners with growing digital marketing, social media presence.
Intern
Bay Blossoms
Eldersburg, Maryland
03.2023 - 08.2023
- Responsible for inventory and ordering of supplies.
- Floral production and assistant for large-scale events and weddings.
- Interacted with vendors and deliveries.
- Helped with event setup.
Customer Service Concierge
Facci Turf Valley
Ellicott City, MD
12.2021 - 08.2022
- Front of the house hostess and customer concierge.
- Proficient in point of sales systems, as well as online and manual bookings.
- Lead for event coordinators for large parties.
- Experience with fast-paced environment and demanding clientele in the Turf Valley Resort community.
- Assisted customers with online orders, tracking shipments and resolving issues related to orders.
Education
River Hill High School
Clarksville, MDSkills
- Marketing and promotion
- Strong Organization
- Customer service
- Sales
- Negotiation
- Strategic Planning
- Consulting
- Creativity and Innovation
- Sales experience
- Retail
- Brand Marketing
- Digital marketing/ social media
- Continued education
- Guest Relations
- Account management
- Sales Process
Timeline
Event Helper
Kupcakes & Co.
10.2023 - Current
Design Associate/Customer Service and Sales
Bay Blossoms
08.2023 - Current
Intern
Bay Blossoms
03.2023 - 08.2023
Customer Service Concierge
Facci Turf Valley
12.2021 - 08.2022
River Hill High School
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