Natalie Murray Overacker
Charlotte,TN
Summary
To gain employment within a establishment that has a positive outlook in regards to organization, communication, and good team functionality.
Overview
24
24
years of professional experience
Work History
Cashier/Kitchen Manager
Sweet Charlotte
11.2022 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Cooked entries as ordered in an Cafe style setting.
- Ordered all grill supplies for weekly operations.
- Maintained a clean and functional grill area.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
Owner/Manager of Horse boarding barn
Oak Ranch of Azle
02.2021 - 09.2022
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Assistant to a multi small business owner
Village Pub / Status salon and also Status Salon For Men
07.2018 - 02.2021
- Greeted guests in with friendliness and professionalism.
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Received orders of product for salon along with making appointments for guests to have hair and or nails done
- Along with courteous social interaction with guest visiting Status Salon.
- Duties consist of greeting, severing and socializing with guest as they enter Village Pub establishment.
- Along with stocking sold products, cleaning after myself and our guests, helping owner of Village Pub/Status Salon with day to day supply gathering.
CNA
Riverside Home Health
02.2016 - 07.2018
- Visit patients that are home bound
- Duties while at patients home consist of but not limited to taking vitals, assist with ambulation, bathe patient both bed bath and shower, oral care, shaving, skin therapy, hair care, assist with dressing, light housekeeping, and case management reporting/charting
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
CNA
Riverside Assisted Living and Memory Care
02.2016 - 07.2016
- Assisted patients with daily living activities, promoting independence and dignity.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
Personal Assistant
CND Incorporated
07.2008 - 02.2016
- Aided executive in personal tasks such as scheduling appointments or running errands when needed.
- Ensure any and all task are completed for the day to day operations to ran smoothly.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Improved time management of the executive through effective prioritization and organization of tasks.
- Maintained confidentiality and discretion while handling sensitive information relevant to company operations.
- Coordinated events and functions with attention to detail ensuring successful execution.
Server/Bartender
Oliver’s Bar & Grill
11.2007 - 07.2008
- Greet and serve our customers in a pleasant and timely manner
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
Server
Lonestar Steakhouse
02.2005 - 10.2007
- Greet and serve our customers in a pleasant and timely manner
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Receiver/unloader
Sears Logistics
08.2000 - 02.2005
- Receive merchandise off incoming trailers and completed outbound order filling
- Maintained a clean and organized receiving area, enhancing workflow and productivity.
- Loaded and unloaded boxes and pallets using safe operating procedures and correct equipment.
- Unloaded pallets and deliveries and organized products in warehouse.
- Placed, tagged, and secured merchandise in diverse designated areas.
Education
CNA Certificate -
01.2016
EMT Certificate -
12.2015
Phlebotomy Certificate -
Kankakee Community College
01.2006
High School Diploma -
Peotone Hight School
Peotone, IL05.1999
Skills
- Good communication skills
- Good leadership skills
- Good organizational skills
- Good multi functionality
References
Available upon request.
Timeline
Cashier/Kitchen Manager
Sweet Charlotte
11.2022 - Current
Owner/Manager of Horse boarding barn
Oak Ranch of Azle
02.2021 - 09.2022
Assistant to a multi small business owner
Village Pub / Status salon and also Status Salon For Men
07.2018 - 02.2021
CNA
Riverside Home Health
02.2016 - 07.2018
CNA
Riverside Assisted Living and Memory Care
02.2016 - 07.2016
Personal Assistant
CND Incorporated
07.2008 - 02.2016
Server/Bartender
Oliver’s Bar & Grill
11.2007 - 07.2008
Server
Lonestar Steakhouse
02.2005 - 10.2007
Receiver/unloader
Sears Logistics
08.2000 - 02.2005
CNA Certificate -
EMT Certificate -
Phlebotomy Certificate -
Kankakee Community College
High School Diploma -
Peotone Hight School
Similar Profiles
Tristan GaddyTristan Gaddy
Customer Revenue Assistant Specialist Senior at Charlotte Water- City Of CharlotteCustomer Revenue Assistant Specialist Senior at Charlotte Water- City Of Charlotte
NATASHA RIVERANATASHA RIVERA
Sales and Event Coordinator at Hampton Inn Charlotte/ Monroe - Courtyard Charlotte/ MatthewsSales and Event Coordinator at Hampton Inn Charlotte/ Monroe - Courtyard Charlotte/ Matthews
Caroline DillonCaroline Dillon
Owner/Operator/Chief Designer at Sweet Caroline Creations/Sweet TemperedOwner/Operator/Chief Designer at Sweet Caroline Creations/Sweet Tempered
PAMELA DUNGANPAMELA DUNGAN
Statewide Health Educator at Centurion HealthcareStatewide Health Educator at Centurion Healthcare
Paul Simmons, PMPPaul Simmons, PMP
Superintendent II-Low Voltage at Jedunn/AptitudeSuperintendent II-Low Voltage at Jedunn/Aptitude