I am seeking to secure full-time employment, to offer my professionalism, and positive work ethic and utilize my administrative and customer service background to better the business as a whole.
Hi, I’m
Natalie Napier
Jacksonville
Summary
Overview
22
years of professional experience
Work History
AAA Auto Club Group
Air Booking Agent
10.2021 - 10.2024
Job overview
- (full-time)
- Knowledge in Apollo, Smartpoint, Salesforce, Microsoft products and Agent Max
- Cryptic commands and coding booking air, hotel and car
- Research destinations for advisories and weather emergency notifications
- Maintain and update member file that contains sensitive data
- Assure all legal forms are signed and understood
- Inform members of any vendor cancellations or changes that may affect travel
AAA Auto Club Group
Member Representative
08.2016 - 06.2019
Job overview
- (full-time)
- Recruit potential members
- Admin duties of ordering office supply, organization
- Cash handling
- Book and secure domestic car and hotel
- Maintain member profile
- Offer services of AAA, banking, insurance and travel
- Furloughed due to Covid-19
U.S. Air Force Active Duty
Administrative Clerk
10.2002 - 12.2007
Job overview
- Administration and human resources field
- Managed retention programs
- Served overseas in Operation Iraqi and Enduring Freedom
- Airman of the Year Award
- Maintained secret clearance
- Resolve unmatched data discrepancies
- Counsel airman on re-enlistments and bonus structure
Education
Art Institute of Fort WorthFort Worth, TX
University Overview
American Broadcasting SchoolArlington, TX
09.2010
University Overview
Strayer UniversityOnline
from Hospitality
01-2026
University Overview
Skills
- Research
- Cash handling
- Organizational skills
- Smartpoint, Apollo, Microsoft
- Military Experience (6 years)
- Event planning
Timeline
Air Booking Agent
AAA Auto Club Group
10.2021 - 10.2024
Member Representative
AAA Auto Club Group
08.2016 - 06.2019
Administrative Clerk
U.S. Air Force Active Duty
10.2002 - 12.2007
American Broadcasting School
Art Institute of Fort Worth
Strayer University
from Hospitality
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