Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Natalie Newbury

Billings,MT

Summary

Goal-oriented with a strong background in customer service at Scheels and McDonald's. Proven ability to enhance customer experiences through effective problem-solving and teamwork. Can work independently while maintaining high standards of cleanliness, ensuring a safe and welcoming environment. Flexible and dedicated, consistently meeting deadlines and exceeding expectations.

Overview

2
2
years of professional experience

Work History

Sales Associate

Scheels
12.2024 - Current
  • Organized and straighten clothing racks
  • Helped customers locate products and checked store system for merchandise.
  • Volunteered for extra shifts during holidays and other busy periods.
  • Listened to customer needs to identify and recommend products.
  • Engaged in friendly conversation with customers.
  • Answered customer questions about sizing, accessories, and merchandise care.


Personal Nanny

Abby Volf
06.2023 - Current
  • Involved children in caring for household pets and chores.
  • Played games, worked on puzzles, and read books to young children.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Transported children to and from activities using personal or family vehicle.
  • Ensured safety of children in various settings, including at home, during transportation, and on outings.

Crew Member

McDonalds, Billings MT
10.2023 - 12.2024
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders at the same time.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness..
  • Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
  • Operated cash register to process customer payments.
  • Worked well with teammates and accepted coaching from management team.

Education

Billings Central Catholic
Billings, MT

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Problem-solving
  • Goal oriented
  • Flexible schedule
  • Store opening and closing
  • Meeting deadlines
  • Cleaning techniques
  • Inventory tracking
  • Inventory control
  • Task prioritization
  • Superb time management
  • Calm demeanor

Accomplishments

  • Academic All - State Selection 2021 -22 Tennis
  • Academic All - State Selection 2021-22 Swim
  • Academic All- State Selection 2022-23 Tennis
  • Academic All- State Selection 2023-24 Swim
  • Inducted into National Honor Society 2024
  • Employee of the Month 2024
  • All Conference Selection 2024-25 Tennis
  • Academic All - State Selection 2024-25 Tennis
  • 4th Place Divisionals Tennis 2024- 25 Tennis
  • MVP Award 2025 Tennis
  • Graduated Cum Laude

Timeline

Sales Associate

Scheels
12.2024 - Current

Crew Member

McDonalds, Billings MT
10.2023 - 12.2024

Personal Nanny

Abby Volf
06.2023 - Current

Billings Central Catholic

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Natalie Newbury