Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Websites
Timeline
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Natalie Newman

Newport,KY

Summary

Highly-motivated employee in the fast-paced hospitality sector, known for high productivity and efficient task completion. Skilled in customer service, food safety practices, and cash handling, ensuring smooth operations during peak hours. Excel at teamwork, communication, and adaptability, leveraging these soft skills to enhance customer satisfaction and workplace harmony.

Overview

5
5
years of professional experience

Work History

Smoothie Barista

Tropical Smoothie Cafe
Newport, KY
08.2024 - Current
  • Prepared and served various types of smoothies.
  • Operated a cash register to process customer orders accurately.
  • Greeted customers in a friendly manner and answered their questions about menu items.
  • Maintained knowledge of current smoothie specials and promotions.
  • Stocked shelves with fresh ingredients for daily use in smoothie making.
  • Measured ingredients accurately according to recipe specifications.
  • Checked quality of ingredients used in each order to ensure customer satisfaction.
  • Ensured that all equipment was properly cleaned, maintained and stored after each shift.

Barista

Coffee Corner Bistro
West Bend, WI
08.2019 - Current
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.
  • Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
  • Stocked shelves with ingredients needed to make coffee drinks.
  • Ground beans for espresso shots according to individual customer specifications.
  • Assisted in the preparation of baked goods including muffins, cookies, scones, cakes.
  • Placed orders with suppliers for delivery of products required for daily operations.
  • Followed safety procedures while operating machinery such as grinders and espresso machines.
  • Provided excellent customer service by responding to inquiries quickly and professionally.
  • Trained new baristas on company policies and procedures regarding food handling safety standards.

Waitress

Pearl of Canton
West Bend, Wisconsin
05.2020 - 07.2023
  • Took orders for food and drinks and delivered them to guests.
  • Checked back with customers throughout meal service to ensure satisfaction.
  • Replenished beverages when necessary.
  • Answered questions about menu items, ingredients, and pricing.
  • Bussed tables as needed during peak hours.
  • Prepared checks accurately and processed payments promptly.
  • Maintained a clean work station by restocking supplies, wiping down counters.
  • Provided excellent customer service by addressing any complaints or concerns promptly.
  • Developed positive relationships with regular customers through friendly conversation.
  • Assisted other wait staff members in times of heavy customer traffic.

Accounting Intern

schensema CPA
West Bend, WI
09.2021 - 05.2022
  • Reviewed and analyzed financial statements for accuracy and discrepancies.
  • Prepared bank reconciliations and journal entries to record transactions in the general ledger.
  • Assisted with month-end closing process, including preparation of accruals, prepaids, and other adjusting entries.
  • Processed invoices, payments, credit memos, and other accounting documents.
  • Generated reports using Microsoft Excel to track budget expenditures versus actual costs.
  • Researched potential tax deductions applicable to business operations.

Education

Some College (No Degree) - Marketing Major And Entrepreneurship Minor

Northern Kentucky University
Highland Heights, KY

Skills

  • Customer Engagement
  • Efficient multitasking
  • Resolving Complaints
  • Payment Processing
  • Customer Relations
  • Basic Math
  • Cleaning and organization
  • Time management abilities
  • Listening Skills
  • Analytical Skills
  • Stress Management
  • Interpersonal Skills
  • Product Knowledge
  • Team Coordination
  • Problem-Solving
  • Relationship Building
  • Effective Communication

Affiliations

I consider myself a well-rounded individual because I actively balance various aspects of my life. As a college soccer player, I cultivate discipline and teamwork, which complement my academic responsibilities as I diligently manage my homework while also working part-time. I prioritize maintaining strong relationships by hanging out with friends and engaging in my church community through small groups. Additionally, I enjoy outdoor activities like biking and walking to stay active and connected to nature. My involvement in clubs such as student government, the leadership council, and the National Honor Society further enriches my experience, allowing me to develop leadership skills and contribute to my community.

Accomplishments

  • Student Government President
  • Varsity Leadership Council President
  • Varsity Soccer Captain
  • Best 11 in National Championship Soccer Tournament

Timeline

Smoothie Barista

Tropical Smoothie Cafe
08.2024 - Current

Accounting Intern

schensema CPA
09.2021 - 05.2022

Waitress

Pearl of Canton
05.2020 - 07.2023

Barista

Coffee Corner Bistro
08.2019 - Current

Some College (No Degree) - Marketing Major And Entrepreneurship Minor

Northern Kentucky University

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Natalie Newman