Natalie Noel
Florence
Summary
Client-focused marketing and project management professional with 14+ years of experience managing complex digital and integrated campaigns for enterprise brands. Expert at building trusted client relationships, translating business goals into actionable media strategies, identifying growth opportunities, and partnering cross-functionally to deliver high-performing programs. Proven ability to manage multiple accounts, communicate actionable insights, and drive measurable results across digital, programmatic, web, and retail channels.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Sales Leadership Team /Retail Store Supervisor
Bath & Body Works
04.2024 - Current
- Lead daily store operations and act as senior point of contact for associates, ensuring exceptional customer experiences and consistent achievement of sales goals.
- Coach, train, and motivate team members to exceed performance expectations while maintaining brand standards and operational excellence.
- Analyze sales trends, KPIs, and customer feedback to identify growth opportunities and recommend merchandising or staffing adjustments.
- Resolve customer concerns proactively, strengthening brand loyalty and repeat business through service recovery and relationship building.
- Partner with store management to plan promotions, optimize floor sets, and drive conversion during high-volume seasonal campaigns.
- Maintain accountability for opening/closing procedures, cash handling, inventory accuracy, and loss prevention.
Marketing Project Manager
The National Society of Leadership and Success
01.2023 - 12.2023
- Built the foundation for a scalable project management discipline, improving transparency, delivery timelines, and internal client satisfaction across marketing teams.
- Partnered with internal stakeholders to uncover workflow friction points, driving process improvements that increased on-time campaign delivery and stakeholder confidence.
- Served as primary liaison between vendors, venues, and internal teams, ensuring flawless execution of national recruiting event campaigns.
- Provided leadership in campaign planning, prioritization, and reporting to ensure alignment with organizational objectives.
Marketing Project Manager
Universal Orlando Resort
07.2016 - 01.2023
- Acted as lead client service and project management partner for high-visibility campaigns including Mardi Gras and Halloween Horror Nights Publix programs, delivering over five unique executions across 100+ retail locations.
- Led the Rock the Universal rebrand, coordinating digital, video, print, and web deliverables while aligning stakeholders across Creative, Media, Growth, Legal, and External Partners.
- Managed 150+ digital projects annually across five websites, ensuring consistent brand experience and on-time deployment.
- Translated campaign performance insights into actionable recommendations for internal teams to improve efficiency, scalability, and client value.
- Maintained strong relationships with internal “client” teams by proactively identifying risks, resolving issues, and ensuring seamless communication.
Integrated Marketing Representative
Universal Orlando Resort
04.2015 - 07.2016
- Partnered with marketing leadership to support strategy development, creative briefing, and cross-channel execution for new attraction launches.
- Executed fully integrated campaigns spanning paid digital, social, web, CRM, OOH, video, and radio — ensuring each program met performance goals and stakeholder expectations.
- Mentored and trained new team members, building a high-performance culture centered on accountability, growth, and client satisfaction.
- Oversaw 1,000+ hours of creative production for award-winning digital engagement programs.
Advertising Representative
Universal Orlando Resort
12.2009 - 04.2015
- Managed production and execution of 200+ print and digital ads annually across five high-volume sales channels.
- Served as key liaison between internal stakeholders and licensed partners to ensure compliance, quality, and timely delivery.
- Supported development of multimillion-dollar digital experiences for The Wizarding World of Harry Potter campaigns, contributing to award-winning brand performance.
- Recognized with a peer-nominated award for excellence in service delivery, quality, and productivity.
Education
Bachelor of Arts - Studio Art
Indiana University
Bloomington, INSkills
- Client Relationship Management & Retention
- Campaign Performance Analysis & Optimization
- Digital & Programmatic Media Ecosystems
- Account Growth & Opportunity Identification
- Cross-Functional Leadership (Growth, Media, Creative, Legal)
- Executive-Ready Client Presentations & Reporting
- Process Improvement & Operational Efficiency
Certification
PMP, Project Management Professional
Timeline
Sales Leadership Team /Retail Store Supervisor
Bath & Body Works
04.2024 - Current
Marketing Project Manager
The National Society of Leadership and Success
01.2023 - 12.2023
Marketing Project Manager
Universal Orlando Resort
07.2016 - 01.2023
Integrated Marketing Representative
Universal Orlando Resort
04.2015 - 07.2016
Advertising Representative
Universal Orlando Resort
12.2009 - 04.2015
Bachelor of Arts - Studio Art
Indiana University