Highly-motivated employee with desire to take on new challenges. Committed job seeker with Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
2
2
years of professional experience
Work History
Chipotle
Front line, cashier
Palm Springs, CA
12.2023 - Current
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Warmly greeted visitors to promote great customer service and positive ordering experience.
Performed cashier duties, including taking payments and making change.
Restocked items on shelves as needed.
Maintained a clean and organized workstation.
Adhered to all company policies and procedures.
Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Conducted price checks for special orders or discounts as requested by customers.
Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Balanced daily transactions on a computerized point-of-sale system.
Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
Processed takeout orders quickly to ensure timely delivery of meals.
Organized and restocked supplies to support operations and team productivity.
Prepared quality products while maintaining portion control and presentation within service goal times.
Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
Durans Service
Front desk associate, and maintained cleanliness of facility
Rancho Mirage, CA
02.2023 - 11.2023
Greeted and welcomed guests in a professional manner
Counted and balanced cash drawer at the beginning and end of shift.
Processed customer payments by cash or credit card accurately and efficiently.
Provided excellent customer service to ensure a positive customer experience.
Managed incoming and outgoing mail, courier services, faxes and other correspondence.
Provided administrative support such as filing documents, photocopying and scanning materials.
Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
Resolved any customer complaints or issues in a timely fashion following established protocols.
Scheduled patient appointments according to established protocols.
Responded to emails and faxes in a timely manner regarding scheduling requests or changes.
Victors Catering
Server, bartender
Sherman Oaks, CA
07.2022 - 08.2023
Greeted guests and provided menus.
Provided excellent customer service to ensure satisfaction.
Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
Monitored dining room for cleanliness and proper set-up at all times.
Responded efficiently to guest inquiries and complaints in a professional manner.
Maintained records of transactions made during shift as required by law or company policy.
Performed opening and closing duties such as setting up the dining area, restocking supplies..
Kept track of all orders made by customers and communicated them promptly to kitchen staff.
Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
Education
High School Diploma -
Amelia Eheart Highschool
North Hollywood, CA
06-2023
Skills
Relationship Building
Organization and Time Management
Communication
Organizational Skills
Calm Under Pressure
Conflict Resolution
Front Desk Management
Cash Handling
Teamwork and Collaboration
Merchandise Restocking
Reception Management
Guest Engagement
Cleaning and Sanitation
Appointment Scheduling
Sales and Upselling
Safety and Security Procedures
Listening Skills
Problem-Solving Skills
Hospitality Services
Customer Service
Time Management
Adaptive Learning
Attention to Detail
Decision-Making
Work Prioritization
Affiliations
Exploring
Exercising
Relaxing
Fitness
Mindfullness
Nature
Accomplishments
Always being fast paced
Helping customers and ensured their happiness
Mentored new employees with gratitude
Created more sales just through my communication
References
References available upon request.
Timeline
Chipotle
Front line, cashier
12.2023 - Current
Durans Service
Front desk associate, and maintained cleanliness of facility
02.2023 - 11.2023
Victors Catering
Server, bartender
07.2022 - 08.2023
High School Diploma -
Amelia Eheart Highschool
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