Natalie Olivo
Los Angeles,California
Summary
Results-driven professional with a strong background in team management, writing, marketing, and content creation. Seeking a remote or hybrid role to leverage these skills and contribute to an organization's growth and success.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Writing Tutor
Los Angeles Community College District
10.2023 - 02.2024
- Helping students with their college level assignments and essays.
- Established trust with students by creating a welcoming atmosphere that values mutual respect, patience, and empathy during all interactions.
- Led tutoring workshops for groups of students with related tutoring needs.
- Taught students remotely using online video chat platform and other delivery channels.
- Assisted students in developing study skills and strategies.
Administrative Assistant
Doggie Bliss
02.2021 - 06.2022
- Efficiently managed administrative tasks and schedules remotely, ensuring smooth operations and confidential data handling
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Established administrative work procedures to track staff's daily tasks.
- Collaborated with team members and clients, contributing to seamless daily operations
- Skillfully created and managed social media content
- Managed the team schedules and driving routes.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
Studio & Social Media Manager
Be Crystal Clear
02.2019 - 03.2022
- Led staff training and coordinated day-to-day operations, including social media management and inventory control
- Orchestrated engaging content creation, enhancing audience engagement and growth through social media
- Conducted wellness sessions, promoting relaxation through meditation and yoga
- Managed the studios Blog and Newsletter.
- Oversaw social media presence and aligned posts to include branding and trending ideas.
- Analyzed and reported social media and online marketing campaign results.
- Optimized posting schedules based on platform-specific analytics to maximize content visibility.
- Successfully built a loyal following by consistently sharing valuable content that resonated with the target audience.
Content Writer
LA STYLE Magazine
01.2021 - 04.2021
- Authored compelling articles for LA STYLE Magazine and helped internship projects
- Collaborated with the editorial team, ensuring the delivery of timely, high-quality content.
- Edited and proofread drafts of articles and other documents.
- Boosted reader engagement with carefully crafted headlines and compelling introductions.
- Enhanced website traffic by creating engaging and shareable blog posts, articles, and social media content.
- Performed keyword research to optimize content for SEO.
Assistant Manager to a Kids Yoga Studio
Zooga Yoga
06.2020 - 01.2021
- Organized the yoga studio and helped clients
- Problem solved and supported parents
- Taught kids' yoga
- Assisted in running the summer camp program.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Front Desk Receptionist
YogaWorks
07.2019 - 02.2020
- Delivered exceptional customer service, managed sales, and maintained a clean environment
- Handled inventory and contributed to a positive customer experience.
- Operated multi-line telephone system to answer and direct high volume of calls.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Handled Bank deposits and end of the day cashier duties.
- Managed assignments independently with good judgement and critical thinking skills.
Education
AA to Transfer in Psychology -
West Los Angeles College
Skills
- Team Management and Leadership
- Strategic Planning
- Social Media Management
- Content Creation
- Administrative Duties and Organization
- Strong Written and Verbal Communication
- Time Management and Prioritization
- Marketing
- Administrative Assistant
- Analyzing Data
- Google Drive
- Peer Tutoring
- Records Maintenance
- Thesis development
- Attention to Detail
Certification
- 200-hour Yoga Teacher Certification
- 20-hour Kids Yoga Teacher Certification
Custom
Available upon request
Timeline
Writing Tutor
Los Angeles Community College District
10.2023 - 02.2024
Administrative Assistant
Doggie Bliss
02.2021 - 06.2022
Content Writer
LA STYLE Magazine
01.2021 - 04.2021
Assistant Manager to a Kids Yoga Studio
Zooga Yoga
06.2020 - 01.2021
Front Desk Receptionist
YogaWorks
07.2019 - 02.2020
Studio & Social Media Manager
Be Crystal Clear
02.2019 - 03.2022
AA to Transfer in Psychology -
West Los Angeles College
- 200-hour Yoga Teacher Certification
- 20-hour Kids Yoga Teacher Certification
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