Provided courteous, friendly service while multitasking in a fast-paced environment.
Collaborated with kitchen staff to ensure timely delivery of food orders, resulting in positive feedback from customers.
Checked on guests throughout meals to provide great service.
Managed high-volume order requests during peak hours while maintaining accurate order fulfillment and prompt service.
Promoted a safe dining environment by adhering to strict food handling guidelines and maintaining cleanliness standards throughout the establishment.
Providing excellent customer service
Successfully handled guest complaints with professionalism, resolving issues promptly to retain customer loyalty.
Collaborated with management on promotional events, contributing ideas that led to successful marketing initiatives driving increased traffic into the restaurant.
Greeted guests warmly to foster a welcoming environment.
Maintained a clean and organized dining area for an enjoyable guest experience.
Remained focused, calm, and professional during peak rush hours.
Receptionist
Amazing Lash Studio
05.2022 - 10.2023
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, and updated client records.
Answered phone promptly and directed incoming calls to correct offices.
Kept reception area clean and neat to give visitors positive first impression.
Handled cash transactions and maintained sales and payments records accurately.
Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Team Lead
SkyZone Trampoline Park
05.2021 - 01.2023
Trained new team members by relaying information on company procedures and safety requirements.
Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
Coached team members in techniques necessary to complete job tasks.
Took on additional job duties during unexpected backlog
Worked different stations to provide optimal coverage and meet production goals
Bar and restaurant supervisor at Rockpool Bar And Grill 2 HATS #8 Best Grill In The WorldBar and restaurant supervisor at Rockpool Bar And Grill 2 HATS #8 Best Grill In The World
Youth Crisis and Recovery Shift Supervisor at Family Service and Guidance CenterYouth Crisis and Recovery Shift Supervisor at Family Service and Guidance Center