Overview
Work History
Education
Skills
Timeline
Generic

Natalie Olson

Topeka,KS

Overview

3
3
years of professional experience

Work History

Food and Beverage Server

Bar 'N Grill
05.2021 - Current
  • Provided courteous, friendly service while multitasking in a fast-paced environment.
  • Collaborated with kitchen staff to ensure timely delivery of food orders, resulting in positive feedback from customers.
  • Checked on guests throughout meals to provide great service.
  • Managed high-volume order requests during peak hours while maintaining accurate order fulfillment and prompt service.
  • Promoted a safe dining environment by adhering to strict food handling guidelines and maintaining cleanliness standards throughout the establishment.
  • Providing excellent customer service
  • Successfully handled guest complaints with professionalism, resolving issues promptly to retain customer loyalty.
  • Collaborated with management on promotional events, contributing ideas that led to successful marketing initiatives driving increased traffic into the restaurant.
  • Greeted guests warmly to foster a welcoming environment.
  • Maintained a clean and organized dining area for an enjoyable guest experience.
  • Remained focused, calm, and professional during peak rush hours.

Receptionist

Amazing Lash Studio
05.2022 - 10.2023
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.

Team Lead

SkyZone Trampoline Park
05.2021 - 01.2023
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
  • Coached team members in techniques necessary to complete job tasks.
  • Took on additional job duties during unexpected backlog
  • Worked different stations to provide optimal coverage and meet production goals

Education

High School Diploma -

Seaman High School
Topeka, KS
05.2022

Skills

  • Guest service
  • Flexible Schedule
  • Exceptional customer service
  • Professional Appearance
  • Customer Service
  • Data Entry
  • Computer Proficiency
  • Microsoft Excel
  • Microsoft Outlook
  • Scheduling

Timeline

Receptionist

Amazing Lash Studio
05.2022 - 10.2023

Food and Beverage Server

Bar 'N Grill
05.2021 - Current

Team Lead

SkyZone Trampoline Park
05.2021 - 01.2023

High School Diploma -

Seaman High School
Natalie Olson