NATALIE PADILLA
Bronx,New York
Summary
Youth services and customer-focused support professional with experience mentoring school-aged participants, assisting with safe program operations, and helping maintain organized records. Brings strong communication, teamwork, and community service skills to roles that support youth development, event coordination, and reliable daily operations.
Overview
4
4
years of professional experience
Work History
Group Leader
Education Alliance
New York, NY
01.2023 - Current
- Mentored youth, taking the lead in empowering youth through quality mentoring relationships. I supported youth development through academics, health and wellness, sports, and arts programming.
- Coached and mentored school-aged youth, enhancing social skills and character development through a mentor model. Supported youth from diverse socioeconomic backgrounds in the Lower East Side of Manhattan, providing educational support with a social-emotional focus.
- Acted as a positive role model by building self-esteem, motivation, and emotional capacity. Developed a rapport with participants' parents while supporting safety and confidentiality.
- Planned and delivered lesson plans and student activities, engaging participants during program hours. Ensured student safety and fostered positive relationships while maintaining daily attendance records, attending supervision meetings, contributing to program evaluation, and facilitating psycho-educational and youth development workshops.
Building Assistant
Student Leadership, Buffalo State
Buffalo, NY
08.2024 - 05.2026
- Delivered exceptional customer service by addressing guest inquiries and providing detailed information about Union facilities and services.
- Assisted in organizing and executing events, ensuring efficient setup and tear-down processes.
- Maintained cleanliness and order at the Union facility to enhance guest experience and safety.
- Implemented emergency protocols in accordance with university policies. Support and enforce safety and emergency protocols in line with university and building policies.
- Team Coordination: Work collaboratively with Union staff to ensure facility readiness and resource availability for events.
Treasurer and Community Service Chair
Black Active Minds, Buffalo State University
05.2023 - 05.2026
- Treasurer | Black Active Minds (BAM) Buffalo State University
- Led fundraising initiatives and sponsorship outreach to secure vital resources for educational programming and life-concern workshops, enhancing community engagement.
- Oversaw comprehensive budgeting and financial planning for an organization focused on wellness and community unity, ensuring alignment with mission-driven goals.
- Fiscal Accountability: Keep meticulous records of all financial transactions, ensuring 100% accuracy in ledger management and fund allocation.
- Strategic Reporting: Present detailed financial status reports to the Executive Board to inform organizational decision-making and event planning.
- Executive Leadership: Serve as a voting member of the Executive Board, collaborating on the strategic direction and operational goals of the organization.
Youth Counselor
Flatbush Development Corporation, Glenwood Community Center
01.2024 - 01.2024
- Monitored children's health, safety, and well-being through close supervision of all activities.
- Supported students with special needs during classroom activities and social interactions.
- Implemented purposeful and engaging activities that align with the program's thematic or project-based agenda.
- Taught Math, Science, and English to K-2 and 6-8th grade students. (Math, Science, English) to K-2 and 6-8th grade
Education
BACHELORS IN SCIENCE - CRIMINAL JUSTICE/ SOCIAL WORK
SUNY BUFFALO STATE UNIVERSITY
Buffalo, New York01-2026
Skills
- Youth Development
- Special education
- Case documentation
- Reporting documentation
- Community Engagement
- Team leadership
- Problem-solving abilities
- Time Management
- Organization
- Customer Service
- Effective communication
- Conflict management
- Initiative
- Empathy
Timeline
Building Assistant
Student Leadership, Buffalo State
08.2024 - 05.2026
Youth Counselor
Flatbush Development Corporation, Glenwood Community Center
01.2024 - 01.2024
Treasurer and Community Service Chair
Black Active Minds, Buffalo State University
05.2023 - 05.2026
Group Leader
Education Alliance
01.2023 - Current
BACHELORS IN SCIENCE - CRIMINAL JUSTICE/ SOCIAL WORK
SUNY BUFFALO STATE UNIVERSITY