Natalie Parnell
Holliday
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills.
Overview
17
17
years of professional experience
2012
2012
years of post-secondary education
Work History
Petroleum Technician
Operating
Henrietta
08.2015 - Current
- Maintained accurate records of operations and equipment usage for reporting purposes.
- Maintained detailed records of all activities including production volumes, pump performance metrics.
Office Manager
Dr Greg Atwood
Odessa
12.2012 - 07.2013
- Managed office supplies and inventory for efficient daily operations.
- Coordinated scheduling and appointments for patients and staff.
- Maintained accurate patient records and confidential information.
- Communicated effectively with patients, staff, and vendors daily.
- Maintained filing system for records, correspondence and other documents.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
Treatment Coordinator
Dr Norm Poorman
Abilene
11.2011 - 11.2012
- Coordinated patient treatment schedules for optimal workflow and efficiency.
- Communicated treatment plans with patients, ensuring clarity and understanding.
- Managed patient records using electronic health record systems effectively.
- Managed patient scheduling, appointment reminders, and follow-up calls.
- Coordinated payment with insurance companies and discussed dental benefits with patients.
- Conducted financial consultations with patient and set up payment plans.
- Made appointments, contacted patients for follow-ups, coordinated with insurance companies and handled billing issues.
- Created customized treatment plans for patients based on individual needs.
- Performed administrative duties such as filing insurance claims forms or preparing reports.
- Assisted patients in understanding their care plans and healthcare options.
Registered Dental Assistant
Dr J Micheal Wedin
Sweetwater
06.2008 - 11.2011
- Assisted dentist during procedures by preparing instruments and materials.
- Educated patients on oral hygiene practices and post-treatment care.
- Managed patient records and scheduled appointments efficiently.
- Sterilized dental instruments and maintained a clean workspace.
- Monitored inventory of supplies and ordered replacements as needed.
- Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
Education
Associate of Science - Health Sciences
Texas Tech University
Lubbock, TX 08.2009 - 05.2011
Roby High School
Roby, TXRDA - Dental Assistant
College Work Course
Sweetwater, TX 01.2008 - 07.2008
Skills
- Friendly and outgoing
- Problem-solving
- Patient scheduling
- Treatment planning
- Office management
- Effective communication
- Attention to detail
- Team collaboration
- Reliable team player
Timeline
Petroleum Technician
Operating
08.2015 - Current
Office Manager
Dr Greg Atwood
12.2012 - 07.2013
Treatment Coordinator
Dr Norm Poorman
11.2011 - 11.2012
Associate of Science - Health Sciences
Texas Tech University
08.2009 - 05.2011
Registered Dental Assistant
Dr J Micheal Wedin
06.2008 - 11.2011
RDA - Dental Assistant
College Work Course
01.2008 - 07.2008
Roby High School