Healthcare professional with strong background in patient care and medical support. Known for collaborative work with medical teams to deliver high-quality care and adapt to evolving patient needs. Expertise in patient assessment and medication administration, along with compassionate care and reliability.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Revenue Capture Registered Nurse
Advocate Healthcare
12.2021 - Current
Participated in ongoing professional development opportunities to stay current on best practices in nursing care and emerging trends in healthcare delivery.
Team member level Emergency and Observation encounters
Provides billing and revenue accuracy by conducting charge/bill audits
Communicates identified audit issues with management team and assists in developing improvement process solutions
Accurately enters charges in electronic billing software
Assistant Clinical Manager
Advocate Illinois Masonic Hospital
07.2019 - 12.2021
Enhanced patient care by implementing evidence-based clinical practices and protocols.
Developed strong relationships with community partners to foster collaboration on health-related projectsinitiatives.
Managed staff scheduling, ensuring adequate coverage while minimizing overtime costs.
Mentored nursing staff, fostering professional growth and development through targeted education initiatives.
Streamlined administrative processes for efficient team coordination and improved patient outcomes.
Implemented innovative solutions to address staffing shortages during high-demand periods or unexpected absences.
Conducted regular performance evaluations, providing constructive feedback and identifying opportunities for improvement.
RN, Emergency Department
Amita Resurrection Medical Center
02.2003 - 07.2019
Managed multiple priorities simultaneously while delivering exceptional nursing care in a busy 24/7 Emergency Department setting.
Consistently exceeded performance metrics related to quality of care delivery, time management, and customer service within the emergency department.
Acted as a patient advocate by effectively communicating their needs to the healthcare team and ensuring appropriate follow-up care was arranged.
Served as a preceptor for new nursing staff, fostering professional development and enhancing clinical skills.
Contributed to reduced readmission rates through effective discharge planning and thorough patient education on self-care techniques.
Maintained accurate documentation and communicated efficiently with physicians, ensuring timely diagnoses and treatment interventions.
Improved patient safety by consistently monitoring vital signs, recognizing changes in status, and initiating appropriate interventions.
Enhanced patient outcomes by providing high-quality, compassionate care in a fast-paced emergency department setting.
Provided emotional support to patients experiencing trauma or medical emergencies, ensuring a positive and compassionate environment.
Participated in ongoing education programs to maintain knowledge of best practices for emergency nursing care.
Demonstrated proficiency in performing emergency procedures such as wound care, IV insertion, ECG interpretation, and life-saving interventions following ACLS guidelines.
Maintained strict adherence to infection control protocols, contributing to a safe and clean work environment for patients and staff.
Administered medications safely and accurately, adhering to established protocols and procedures.
Collaborated with interdisciplinary teams to develop and implement individualized care plans for diverse patient populations.
Registered Nurse, Gastrointestinal Nurse at Los Angeles General Medical CenterRegistered Nurse, Gastrointestinal Nurse at Los Angeles General Medical Center