Summary
Work History
Education
Skills
Timeline
OfficeManager

Natalie Pennington Young

Beaufort,SC

Summary

Dynamic Office Manager with proven expertise at Therapeutic Touch of Health, enhancing operational efficiency through exceptional organizational skills and customer service. Successfully streamlined processes, improved team productivity, and fostered a positive work environment. Adept at managing schedules and training staff, ensuring seamless office operations and high-quality service delivery.

Work History

Office Manager

Therapeutic Touch of Health
  • Assisted in organizing office operations and procedures to enhance efficiency.
  • Supported management in scheduling meetings and maintaining calendars.
  • Processed incoming communications, directing inquiries to appropriate personnel.
  • Maintained filing systems and ensured records were updated and accessible.
  • Coordinated office supply inventory, placing orders as needed for optimal stock levels.
  • Helped facilitate onboarding processes for new employees, ensuring a smooth transition.
  • Contributed to creating a welcoming office environment for staff and visitors.
  • Collaborated with team members to address challenges and improve workflow processes.
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
  • Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
  • Streamlined office operations by implementing efficient filing systems and organizational strategies.
  • Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
  • Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
  • Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
  • Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
  • Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
  • Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
  • Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
  • Developed and enforced office policies that aligned with company values and regulatory requirements, maintaining compliance.
  • Facilitated positive work environment, addressing employee concerns promptly and fostering culture of mutual respect.
  • Facilitated smooth office relocations by meticulously planning and coordinating all aspects of move.
  • Implemented comprehensive training program for new hires, improving their integration into team and productivity.
  • Improved team morale and cohesion with regular team-building activities and open communication channels.
  • Conducted regular reviews of office procedures, identifying and implementing improvements for operational excellence.
  • Resolved office disputes swiftly and equitably, maintaining harmonious workplace.
  • Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
  • Managed scheduling and coordination of all office meetings to ensure smooth operations and minimal conflicts.

Education

Associate of Science - Fashion Merchandising

Fashion Careers of California
San Diego, CA
06.2000

Skills

Customer service

Timeline

Office Manager

Therapeutic Touch of Health

Associate of Science - Fashion Merchandising

Fashion Careers of California
Natalie Pennington Young