Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Accounting/Payroll Clerk
Elite Mortgage Pros
Downey, CA
10.2020 - 06.2024
Supported annual audits by providing requested documentation in a timely manner.
Performed data entry tasks accurately in a timely manner using various software systems such as AMB(Accounting for Mortgage Brokers) and Paycom.
Updated changes in personnel status in the AMB and Paycom system.
Processed all payroll related transactions including timesheets, vacation and sick time accrual, deductions and garnishments.
Managed communication between external vendors such as banks or insurance companies regarding employee benefit plans.
Compiled and maintained employee payroll records.
Responded promptly to internal and external customer requests for information on paychecks or taxes withheld from checks.
Provided customer service to employees regarding their payroll inquiries.
Managed payroll and time and attendance systems.
Responded to employee inquiries regarding payroll and timekeeping.
Processed new employee paperwork and entered information into payroll system.
Verification Associate
Elite Mortgage Pros
Downey
10.2020 - 06.2024
Conducted verification of employment, income, and deposits to support loan decisions.
Ensured that all necessary documentation was properly completed before submitting it for review.
Assisted in developing new strategies for improving existing verification processes.
Receptionist Administrator
Elite Mortgage Pros
Downey
10.2020 - 06.2024
Assisted with coordination of events including booking venues, catering services.
Processed invoices using accounting software programs like Quickbooks and AMB(Accounting for Mortgage Bankers).
Provided assistance with payroll processing when needed.
Ordered office supplies as needed and maintained inventory records.
Managed the distribution of incoming mail, faxes, and packages.
Assisted with administrative tasks such as data entry into company databases.
Greeted visitors and customers warmly, offering refreshments as appropriate.
Organized daily office operations such as filing paperwork, ordering supplies, and setting up meeting spaces.
Answered incoming calls in a professional and polite manner, responding to customer queries or directing them to the relevant department.
Meal Packager
Macro Fit
South Gate, CA
01.2020 - 10.2020
Organized ingredients in preparation for meal packaging.
Stored packaged meals according to temperature requirements.
Assisted in training new employees on proper meal packing techniques.
Kept track of expiration dates on ingredients used in meal packaging processes.
Verified meal orders for accuracy and completeness.
Assisted with customer requests and answered questions to improve satisfaction.
Performed follow-up services after initial contact with the customer was made.
Drive-Thru Cashier
Burger King
Montebello, CA
01.2019 - 12.2019
Received payment from customers and made change as needed.
Replenished supplies such as napkins, straws, condiments, trays throughout shift.
Provided friendly customer service by addressing customer inquiries and resolving complaints in a timely manner.
Verified that orders were accurate and complete before delivering them to customers.
Greeted customers, took orders, and provided product information.
Maintained knowledge of current menu items, prices, and promotions.