Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Accounting/Payroll Clerk
Elite Mortgage Pros
Downey, CA
10.2020 - 06.2024
Supported annual audits by providing requested documentation in a timely manner.
Performed data entry tasks accurately in a timely manner using various software systems such as AMB(Accounting for Mortgage Brokers) and Paycom.
Updated changes in personnel status in the AMB and Paycom system.
Processed all payroll related transactions including timesheets, vacation and sick time accrual, deductions and garnishments.
Managed communication between external vendors such as banks or insurance companies regarding employee benefit plans.
Compiled and maintained employee payroll records.
Responded promptly to internal and external customer requests for information on paychecks or taxes withheld from checks.
Provided customer service to employees regarding their payroll inquiries.
Managed payroll and time and attendance systems.
Responded to employee inquiries regarding payroll and timekeeping.
Processed new employee paperwork and entered information into payroll system.
Verification Associate
Elite Mortgage Pros
Downey
10.2020 - 06.2024
Conducted verification of employment, income, and deposits to support loan decisions.
Ensured that all necessary documentation was properly completed before submitting it for review.
Assisted in developing new strategies for improving existing verification processes.
Receptionist Administrator
Elite Mortgage Pros
Downey
10.2020 - 06.2024
Assisted with coordination of events including booking venues, catering services.
Processed invoices using accounting software programs like Quickbooks and AMB(Accounting for Mortgage Bankers).
Provided assistance with payroll processing when needed.
Ordered office supplies as needed and maintained inventory records.
Managed the distribution of incoming mail, faxes, and packages.
Assisted with administrative tasks such as data entry into company databases.
Greeted visitors and customers warmly, offering refreshments as appropriate.
Organized daily office operations such as filing paperwork, ordering supplies, and setting up meeting spaces.
Answered incoming calls in a professional and polite manner, responding to customer queries or directing them to the relevant department.
Meal Packager
Macro Fit
South Gate, CA
01.2020 - 10.2020
Organized ingredients in preparation for meal packaging.
Stored packaged meals according to temperature requirements.
Assisted in training new employees on proper meal packing techniques.
Kept track of expiration dates on ingredients used in meal packaging processes.
Verified meal orders for accuracy and completeness.
Assisted with customer requests and answered questions to improve satisfaction.
Performed follow-up services after initial contact with the customer was made.
Drive-Thru Cashier
Burger King
Montebello, CA
01.2019 - 12.2019
Received payment from customers and made change as needed.
Replenished supplies such as napkins, straws, condiments, trays throughout shift.
Provided friendly customer service by addressing customer inquiries and resolving complaints in a timely manner.
Verified that orders were accurate and complete before delivering them to customers.
Greeted customers, took orders, and provided product information.
Maintained knowledge of current menu items, prices, and promotions.
<ul><li>Managing Germany, Italy, Spain, Sweden, Qatar, and India payroll.</li><li>Managing Hire to exit process for all countries.</li><li>Processing one-time payments like Retention bonus, sign-on bonus, Relocation expense, sales commission payments etc.</li><li>Updating master files with respect to assigned entities. (New hires, Termination, salary changes, cost center, department class changes).</li><li>Support HR processes related to onboarding, contract changes, terminations, and exit settlements in line with local legislation</li><li>Implemented end to end RSU/Stock option gain/ESPP program from payroll side for all regions.</li><li>Gross to net reconciliation.</li><li>Net payout reconciliation on employee wise.</li><li>Processing stock option (ESOP) taxation through payroll, ensuring accuracy by validating against the Share works report Remitting tax payments monthly within due dates to avoid penalties.</li><li>Processing third party payments (Insurance payments) once payroll is finalized.</li><li>Remitting pension contribution on quarterly basis for Italy.</li><li>Work with payroll service provider/ stake holders to ensure successful delivery of salary payments, compliance, and accounting.</li><li>Review month end /Quarter end closure and make salaries and accruals accounting properly.</li><li>Responsible for all payroll-related payments, forecast cash flow and cash requirement for the payroll.</li><li>Conduct payroll induction for new joiners for India.</li><li>Conduct monthly business review meetings with all service providers.</li><li>Part of product implementation team. (Care-lite tool) employee queries through ticket system.</li><li>Processing full and final settlement for terminated employees.</li><li>Validating investment proofs during year end.</li><li>Working on employee queries daily, responding within SLA.</li><li>Preparing capitalized R&D reports in the month end helps higher leaders to take strategic decisions.</li><li>Posting journal entries on NetSuite.</li><li>Preparing black-line reconciliation reports during the month end (Accrued vacation, accrued commission, Bonus, employee benefits, employee benefits advances).</li><li>Participate in global payroll projects, system testing, and process improvement initiatives.</li><li>Applications Knowledge: Workday, ADP Streamline, Oracle Net suite.</li><li>India Payroll-People work, Global Payroll-ADP Streamline and For Accounting Oracle Net suite.</li></ul> at Sprinklr India Private Limited<ul><li>Managing Germany, Italy, Spain, Sweden, Qatar, and India payroll.</li><li>Managing Hire to exit process for all countries.</li><li>Processing one-time payments like Retention bonus, sign-on bonus, Relocation expense, sales commission payments etc.</li><li>Updating master files with respect to assigned entities. (New hires, Termination, salary changes, cost center, department class changes).</li><li>Support HR processes related to onboarding, contract changes, terminations, and exit settlements in line with local legislation</li><li>Implemented end to end RSU/Stock option gain/ESPP program from payroll side for all regions.</li><li>Gross to net reconciliation.</li><li>Net payout reconciliation on employee wise.</li><li>Processing stock option (ESOP) taxation through payroll, ensuring accuracy by validating against the Share works report Remitting tax payments monthly within due dates to avoid penalties.</li><li>Processing third party payments (Insurance payments) once payroll is finalized.</li><li>Remitting pension contribution on quarterly basis for Italy.</li><li>Work with payroll service provider/ stake holders to ensure successful delivery of salary payments, compliance, and accounting.</li><li>Review month end /Quarter end closure and make salaries and accruals accounting properly.</li><li>Responsible for all payroll-related payments, forecast cash flow and cash requirement for the payroll.</li><li>Conduct payroll induction for new joiners for India.</li><li>Conduct monthly business review meetings with all service providers.</li><li>Part of product implementation team. (Care-lite tool) employee queries through ticket system.</li><li>Processing full and final settlement for terminated employees.</li><li>Validating investment proofs during year end.</li><li>Working on employee queries daily, responding within SLA.</li><li>Preparing capitalized R&D reports in the month end helps higher leaders to take strategic decisions.</li><li>Posting journal entries on NetSuite.</li><li>Preparing black-line reconciliation reports during the month end (Accrued vacation, accrued commission, Bonus, employee benefits, employee benefits advances).</li><li>Participate in global payroll projects, system testing, and process improvement initiatives.</li><li>Applications Knowledge: Workday, ADP Streamline, Oracle Net suite.</li><li>India Payroll-People work, Global Payroll-ADP Streamline and For Accounting Oracle Net suite.</li></ul> at Sprinklr India Private Limited