Natalie Peterson

• Operated landscape maintenance equipment to ensure safe and efficient grounds upkeep.
• Implemented seasonal landscaping strategies to enhance aesthetic appeal of church properties.
• Trained new team members on safety protocols and equipment usage procedures.
• Conducted routine inspections of grounds for cleanliness and maintenance needs.

• Supervised daily operations within correctional facility, ensuring adherence to safety and security protocols.
• Trained new deputies how to search inmates, book convicted individuals, defuse situations, and understand the overall structure and order of the jail.
• Conducted routine inspections of inmate housing areas, maintaining compliance with health and safety standards.
• Trained new deputies on safety rules and proper firearm handling techniques.

• Delivered positive dining experiences through attentive service and timely food and beverage delivery.
• Mixed and served alcoholic and non-alcoholic beverages according to established recipes and local law.
• Trained and mentored new staff on service standards and menu knowledge, enhancing team effectiveness.
• Coordinated with restaurant manager to manage inventory orders and stock levels.

• Resolved customer inquiries and complaints, enhancing overall satisfaction.
• Documented customer interactions using CRM software, ensuring accurate tracking of issue resolution.
• Analyzed customer surveys to generate actionable product and service reports.

• Resolved customer inquiries using effective communication and problem-solving techniques, enhancing customer satisfaction.
• Processed cash, checks, and credit cards for customer purchases, ensuring accurate and efficient transactions.
• Trained new team members on customer service protocols and company policies, contributing to a knowledgeable and effective team.

• Supervised daily operations, maintained compliance with health and safety regulations.
• Trained and mentored staff, improving service quality and team collaboration.
• Prepared and cooked customer orders efficiently to meet satisfaction.

• Officiated at sporting events, maintaining standards of play and ensuring adherence to NCAA regulations for competitive integrity.
• Investigated rule infractions and participant complaints, applying appropriate penalties to uphold integrity and fairness in gameplay.
• Inspected sporting equipment for compliance with event and safety regulations, ensuring safe play conditions for all participants.

GPA: 3.7

Class President, Team Alpha Team Leader

GPA: 3.8