Natalie PETIT
Rathdrum,ID
Summary
Hospitable professional offering personality, professionalism and communication skills to successfully engage new and existing customers. Adept at identifying and matching customers with products and services by conducting interviews and discussing financial needs.
Overview
8
8
years of professional experience
Work History
Associate Personal Banker
WELLS FARGO
Rathdrum, ID
05.2021 - Current
- With my position within Wells Fargo I was tasked to open, close, and maintain the accounts for customers
- It was part of my job to provide exceptional service and connect with all the customers to come in or call
- I was one of the main faces that was to deal with and solve any problems that were to come into the branch
- I started at the branch as a teller but as soon as I was able to I applied and continued to move myself upward to the next position.
- Reviewed existing accounts for accuracy of information and compliance with regulations.
- Developed relationships with customers by providing exceptional service in order to increase sales opportunities.
- Built strong rapport with new and existing clients to better serve financial needs and promote branch loyalty.
- Maintained customer data confidentiality while inputting information into system.
Shift Lead/ Baker
CRUMBL COOKIES
10.2020 - 05.2021
- Worked at Crumbl Coeur dAlene as a shift lead/ baker
- I helped all around the store and to help run the store when the owner is not around
- I was part of the hiring and training of new employees
- When at work I help customers with their questions or concerns, complaints, and to be a friendly face as soon as they walk in.
Sales Associate
JOANN FABRICS AND CRAFTS
Coeur D'Alene, ID
06.2020 - 10.2020
- I work anywhere needed at Joann’s
- I help customers when they need their fabric cut and when they need to find something specific
- I also work the registers when needed or assigned
- I help suggest things that can make their projects any easier or function better.
- Recommended, selected and located merchandise based on customer desires.
- Greeted customers to determine wants or needs.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Substitute
WEST BONNER SCHOOL DISTRICT
Priest River, ID
02.2020 - 03.2020
- I was a substitute for where ever I was needed
- I would work with both the faculty and kids all day
- I have worked the lunchrooms, delivery services, and as a substitute teacher.
- Supervised students during recess, break times and dismissal periods to prevent injuries and fights.
Sales Associate
KOHLS
Spokane Valley, WA
08.2019 - 12.2019
- My job title was, sales associate for the clothing department
- I helped customers with all their needs and kept the areas looking nice and tidy
- I would work the registers when needed to and would help customers figure out our online shops.
- Greeted customers to determine wants or needs.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Answered store and merchandise questions and led customers to wanted items.
Busser
41 SOUTH/ SHOGA
Sandpoint, ID
02.2019 - 06.2019
- I worked as a busser for the business
- I greeted and took care of the customers when they first arrived and throughout their night
- I kept the dining room neat and tidy for viewing, and kept the tables set up for incoming diners.
- Maintained a friendly attitude towards customers at all times.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Ensured that each table was properly set before seating guests.
- Stocked service stations with ice, napkins and straws.
Receptionist
NATIONAL BAIL BONDS
Coeur D'Alene, ID
01.2016 - 01.2018
- I was a receptionist and secretary
- I filed paperwork, took calls, took down information, and dealt with clients.
- Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
- Scheduled and confirmed appointments and meetings for management team.
- Protected clients' rights by maintaining confidentiality of personal and financial information.
- Maintained client accounts by obtaining, recording and updating personal and financial information.
Hostess
Panhandle Pizza
Priest River, ID
01.2016 - 04.2016
- While working at Panhandle Pizza my responsibilities included being a hostess for the front, cleaning up all the tables, keeping items stocked, take inventory, and taking orders over the phone/ in person.
- Performed light cleaning duties, such as wiping down tables or sweeping floors.
- Answered phones promptly to record and confirm reservations.
- Greeted customers, answered questions and recommended specials to increase profits.
Education
High School Diploma -
Sandpoint High School
Sandpoint, ID06-2019
Skills
- Quick learner
- Great multitasker
- Attention to Detail
- Regulatory Compliance
- Customer Service
- Issues Resolution
- Relationship Building
- Cash Handling
Timeline
Associate Personal Banker
WELLS FARGO
05.2021 - Current
Shift Lead/ Baker
CRUMBL COOKIES
10.2020 - 05.2021
Sales Associate
JOANN FABRICS AND CRAFTS
06.2020 - 10.2020
Substitute
WEST BONNER SCHOOL DISTRICT
02.2020 - 03.2020
Sales Associate
KOHLS
08.2019 - 12.2019
Busser
41 SOUTH/ SHOGA
02.2019 - 06.2019
Receptionist
NATIONAL BAIL BONDS
01.2016 - 01.2018
Hostess
Panhandle Pizza
01.2016 - 04.2016
High School Diploma -
Sandpoint High School
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