Summary
Overview
Work History
Skills
Timeline
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Natalie Puentes

Customer Service
Chandler,AZ

Summary

As an experienced healthcare professional, I strive to establish trust and rapport with patients, helping them complete daily living tasks to enhance their quality of life. I prioritize individual needs while paying attention to important details. I am a team player who is valued for being accommodating, kind-hearted, and dedicated to expanding my knowledge and responsibilities. I am confident and driven to succeed in any given environment and always welcome a challenge. I am a quick learner and work effectively both independently and collaboratively with others. I am actively seeking a position where I can further develop my skills and excel while giving my best to an employer.

Overview

4
4
years of professional experience

Work History

Certified Caregiver

Legacy Village At Salt River
11.2023 - Current
  • Implemented personalized care plans, addressing individual needs of each patient.
  • Monitored client vital signs and tracked behaviors to keep healthcare supervisor well-informed.
  • Facilitated communication between patients and healthcare providers, acting as an advocate for the patients'' best interests.
  • Educated family members on proper caregiving techniques when necessary to ensure continuity of care.

Certified Caregiver

The Nile Health Network
02.2023 - 11.2023
  • Implemented personalized care plans, addressing individual needs of each patient.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Completed regular check-ins and progress report for each client.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Recorded status and duties completed in logbooks for management.

Certified Caregiver

Live Well Senior Care
01.2020 - 02.2023
  • Collaborated with healthcare team members to provide comprehensive care for patients.
  • Provided compassionate and patient-focused care to cultivate well-being.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Assisted disabled clients to support independence and well-being.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences.

Skills

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Timeline

Certified Caregiver

Legacy Village At Salt River
11.2023 - Current

Certified Caregiver

The Nile Health Network
02.2023 - 11.2023

Certified Caregiver

Live Well Senior Care
01.2020 - 02.2023
Natalie PuentesCustomer Service