Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Natalie Putz

McKeesport,PA

Summary

Energetic Lead Teller with top-notch relationship-building, sales and money-handling abilities. Multitasks smoothly to handle customer and bank staff needs. Reliable in maintaining accurate cash counts and preventing fraudulent transactions.

Overview

7
7
years of professional experience

Work History

Lead Teller

KeyBank
11.2017 - Current
  • Monitored and verified suspicious activity on customer accounts.
  • Cross-sold credit cards, loans and other bank products.
  • Processed wide variety of retail banking transactions for personal and commercial customers.
  • Mentored new hires on customer service policies and procedures.
  • Created branch schedule to keep weekly and weekend shifts properly staffed.
  • Ordered branch supplies on a monthly basis
  • Updated security procedures when needed and ensured bank policies and procedures.

Teller

First Niagara/ KeyBank
11.2015 - 11.2017
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Maintained friendly and professional customer interactions.
  • Cross trained to open personal and business accounts and credit applications.

Education

Business

Community College of Allegheny County
West Mifflin, PA

Skills

  • Research and Problem-Solving
  • Customer Relationship Management
  • Team Development
  • Cash Handling

Accomplishments

  • Southeast referral champion
  • 2022 Signature Circle receipient

Timeline

Lead Teller

KeyBank
11.2017 - Current

Teller

First Niagara/ KeyBank
11.2015 - 11.2017

Business

Community College of Allegheny County

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Natalie Putz